Far from being Prime

Item: Norwegian Prima
Rating: 3.6
Author: drv12166

Norwegian Prima Cruise Review

drv12166

Contributor Level: Second Mate

30 Days Till Next Cruise

Cruises: 7+ cruises

Reviews: 3

Helpful Votes: 83

Overall rating:

3.6 out of 5

9 Night Caribbean: Cozumel Jamaica & Grand Cayman (Port Canaveral Roundtrip)

Sail date: December 30, 2022

Ship: Norwegian Prima

Cabin type: Suite

Cabin number: 9950

Traveled as: Family (older children)

Reviewed: 1 year ago

Review summary

We’ve been cruising for over 20 years and never once did we have sooo many negative things to say. Very disappointing. They make you tender off the ship like I’ve never seen before from one waiting spot to another. The cruise director seen him once the whole trip not interactive with the people at all!! I hate to say this but the worse cruise director we’ve ever had

Embarkation

4 out of 5

Ship experiences

Food and Dining

2 out of 5

Hudson’s dining room and commodore the complimentary dining dinner the same every single night, buffet closes early so when you come back from port the only dining option is surf grill and the lines are outrageous because now you have thousands of passengers looking to eat they give you a beeper and you have to wait around 40 minutes to be seated. Not how I wanna spend my vacation They ran out of creamer and no peanut butter and bagels

Onboard Activities

2 out of 5

Entertainment

4 out of 5

Service and Staff

3 out of 5

Our cabin steward was the best!!! Bernie was fantastic so pleasant and accommodating. The dining rooms need lots of work. They will not accommodate any special requests unless it’s way ahead of time. The bar servers were great.

Ship Quality

4 out of 5

Cabin / Stateroom

4 out of 5

Ship tip

Pick another ship. The speedway takes up a lot of prime real estate seats are always a battle the pool is super small always loaded with sooo many people you can’t see the water and viva club you have to pay to go in there another piece on the ship where if you pay the extra $$$ you get a seat. The haven takes up a lot of their own space so now it seems like if you don’t pay the extra $$$ you are at the bottom of the barrel.

Thumbs up

Ports of call

George Town, Grand Cayman

5 out of 5

Costa Maya (Mahahual), Mexico

4 out of 5

Cozumel, Mexico

3 out of 5

Ocho Rios, Jamaica

5 out of 5

Port Canaveral, Florida

5 out of 5

Great Stirrup Cay (Cruise Line Private Island), Bahamas

5 out of 5

Disembarkation

4 out of 5

Traveler Photos

6 Comments

MemphisTraveler 1 year ago

We were on the same cruise over New Year's. Prior to this experience, we were fans of NCL - not anymore. IMHO, your rating of the Prima was generous. I filed a formal complaint with NCL and the problems you and I both outline they stated were "unusual." I guess all the negative reviews that have been posted about the Prima are "unusual."

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javawoody 1 year ago

Appreciate the info

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bubbles60 1 year ago

Sorry you had a bad experience. We are still looking forward to our July cruise.

Thumbs Up 2

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Gwbigdog 1 year ago

Sorry you have problems thanks for sharing your Cruise

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Smudgeman123456 1 year ago

Just got off of the ship and had a terrible experience there was nothing to do cruise director talked once the whole trip half of the elevators didn’t work food was the same every night shame on you ncl.

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CruzeFan 1 year ago

I see lots of mixed reviews on the newest ships on all lines. They seem to be trying to add too many things to appeal to everyone and then end up not appealing too many past passengers.

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Other reviews of this sailing

HORRIBLE - Do not go on the Prima!

Restful

Beautiful Ship With Lots Of Problems