Been on 30 plus cruises with Rccl, Celebrity, Carnival, HAL and Princess this was the worst cruise I have been on

Norwegian Prima Cruise Review to Caribbean - Western

Cruises: 7+ cruises
Review: 1
Helpful Votes: 16

Overall rating:

2.8 out of 5
Verified Review
Norwegian Prima

7 Night Western Caribbean (Miami Roundtrip)

Sail date: November 19, 2022

Ship: Norwegian Prima

Cabin type: Balcony

Cabin number: 9304

Traveled as: Couple

Reviewed: 2 years ago

Review summary

Would not recommend or cruise on NCL again , I was surprised at how customer service was not informed of what was going on , misquoted on package price of water . Basically whenever you asked them a question you got a rude response. The local restaurant personal are the best on the ship. Starbucks package not worth it, personnal also rude, slow and most of the time lines too long to wait on .

Embarkation

4 out of 5
Very Good

Ship experiences

Food and Dining

3 out of 5
Specialty dining was good

Onboard Activities

2 out of 5
Venues Small , could not get into some

Entertainment

3 out of 5

Children's Programs

1 out of 5

Service and Staff

1 out of 5
Customer service was the worst I have experienced , very rude

Ship Quality

4 out of 5

Cabin / Stateroom

4 out of 5

Ports of call

Miami, Florida

4 out of 5

Coxen Hole, Roatan, Bay Islands, Honduras

3 out of 5

Harvest Caye, Belize

2 out of 5

Costa Maya (Mahahual), Mexico

3 out of 5

Cozumel, Mexico

3 out of 5

Disembarkation

3 out of 5
Was this review helpful? 16

3 Comments

javawoody    2 years ago

Appreciate your view

nclcruzr    2 years ago

Me too, same sailing, loved it!

jpmato16    2 years ago

I was on your same sailing, and had a fantastic time. No issues. Staff were very warm and friendly everywhere.

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