New Ship Smell

Norwegian Prima Cruise Review to Transatlantic

Cruises: 4-6 cruises
Reviews: 4
Helpful Votes: 107

Overall rating:

4.8 out of 5
Norwegian Prima

12 Night Transatlantic : Scotland & Iceland (Southampton To New York)

Sail date: September 23, 2022

Ship: Norwegian Prima

Cabin type: Balcony

Cabin number: 10918

Traveled as: Couple

Reviewed: 2 years ago

Review summary

Wonderful cruise with a few glitches that couldn't be helped. The ship was designed for warm weather itineraries, which this wasn't, but overall, I can't complain.

Embarkation

5 out of 5
We arrived at the dock a bit before 11:00 a,m., boarding started at noon. There was plenty of space to relax, and some light refreshments were available. Boarding went smoothly once it started.

Ship experiences

Food and Dining

5 out of 5
The Hudson main dining room was as nice as many of the specialty dining rooms I've seen. The lights were nicely designed with crystals set in shiny gold colored leaves. The lights themselves were in the ceiling. I don't know if it was designed this way, but the vibration of the ship caused the leaves to vibrate and the light shining through the crystals gave a shimmering effect. Hudson's is at the very aft of the ship and has tall windows, giving a nice view. The food was always well prepared and tasty. While I've always had great service on NCL ships, this one was even better. the Commodore room has the same menu as Hudson's, but not quite as elegant a room. We didn't eat much in the buffet, just picked up a few snacks, but it looked good and we liked what we did have. The Local was good for a casual meal. One side is more of a bar, but food could be ordered. The other side is set up for dining. The Indulge Food Hall is a wonderful concept. There are several venues, Indian, BBQ, salads, desserts and more. There are tablets on the tables, you order on the tablets and the food is brought to you. It is all included except for Starbucks and the specialty desserts. It was popular, and we loved it. The main dining rooms have the same menu every day. There is one meal from a specialty restaurant that changes each night and is $15. While others may disagree, I liked the menu being the same each day. It is extensive enough that even on a 12 day cruise I didn't repeat any of the dinners. If you have any food preferences or restrictions, you can find the menus on line and plan ahead. With the menu not changing, if there's something you like you're not restricted to having it just once. Cagney's Steakhouse is excellent as always, there's not much to add to the many reviews. Onda by Scarpetta was new to me, with excellent Italian food. Palomar is a Mediterranean seafood restaurant, and also new to me and to NCL. I need to repeat the word excellent again. I do have a couple complaints about the dining. First, the rooms are too small. The ship was about 60% capacity and at peak times, we sometimes found the venues full. I believe the ship was designed for warm weather cruises, and the weather was cold and windy, it remains to be seen if the situation improves when outdoor dining is used. We did have to wait for lunch at The Local one day, the do have buzzers to let you know when a table is ready, and we only waited about 10 or 15 minutes. Make sure to reserve specialty dining the minute reservations are available or you may not get them at all. My second complaint is there is no more "washy washy happy happy." If you've never been on an NCL ship, there are employees outside the dining venues with spray bottles of alcohol to disinfect your hands, and they always chant "washy washy happy happy." If it was needed before covid, it's especially needed now.

Onboard Activities

4 out of 5
We started each day with a trivia game. It was fun, and there were mostly the same participants so we got to know several other passengers. The racetrack and dry slides were fun. The weather was very cold and windy, so I can't comment on the pools. The dry slide is not as scary as it looks, give it a try. The mini golf was not yet fully functional, so it was free, and the only reason I knocked off one star. The casino had the usual tight slots and video poker. Craps, blackjack and roulette were $10 minimum. Craps had 3-4-5x odds, and the stingy 2x on the 12 in the field. The $10 blackjack table paid 6:5, so you're better off going to the $15 table to get the full 3:2 payout. Ultimate Texas Hold 'em, Three Card Poker, Mississippi Stud and Let it Ride were $5 minimum. Baccarat was $25 minimum.

Entertainment

4 out of 5
Summer: The Donna Summer Musical is a do not miss. It's a musical about Donna Summer's life and career, with three actresses playing her at different stages of her life, often at the same time. The Price is Right was lots of fun. Like dining, the theater is too small, make sure to make reservations the minute reservations are available. I was unable to see Noise Boys and one or two other shows I wanted to see. This is the only reason I knocked one star off. There are plenty of good musicians playing around the ship. There are other games around the ship. I won on "Stop the Bus" (ship) game, got an NCL bottle opener (Yay!)

Service and Staff

5 out of 5
While I've always received good service on NCL, this ship carries it to a new level. The crew is always friendly and greets you.

Ship Quality

4 out of 5
The ship is spotless, although being a new ship, that's to be expected. The common areas are kept clean. I found the layout to be confusing, it took several days to figure out where I was going. Again, the venues are too small, I hope this gets corrected on future Leonardo class ships. NCL promised that there will be more room in the common areas, but they didn't use that extra space for the theater or dining venues.

Cabin / Stateroom

5 out of 5
The cabins, as promised, are good size. I'm average height, but on my last cruise if I stretched out on the bed my feet hung off the end. This one, I could stretch out and still have several inches to spare. The bathroom and shower are huge by cruise ship standards. Cruise ships are known for never having enough electrical outlets. My cabin had three US electrical outlets, one European outlet, three USB and three USB-C outlets. Thanks NCL! There are three closets across from the bathroom, plenty of storage space. The closets have lights on motion detectors.

Ship tip

All NCL ships have a laundry special, whatever you can stuff into a laundry bad will be cleaned, pressed, folded and returned to your room the next day for $29. There will be a flyer about it in the Freestyle Daily some time in the middle of the cruise, this will help decrease the amount of clothes you need to pack. When you go to bed, leave the sliding door on one of the closets open. The light is on a motion detector, so if you get up in the night to use the bathroom, the light will come on, when you go back to bed, it will come on again and shut off after a few minutes. As I mentioned before, make sure to reserve specialty dining and theater shows as soon as possible, the venues are too small and will sell out.

Ports of call

Southampton (London), England

5 out of 5
I stayed in London two days before the cruise, so all I did in Southampton was go from the train station to the cruise. I did have to rate it five stars because the British people were so helpful and friendly.

Kirkwall, Orkney Islands, Scotland Did not visit port

The ship missed Kirkwall because of a storm, to the disappointment of my wife who was looking forward to it the most of all ports.

Reykjavik, Iceland

5 out of 5
We were scheduled to go to Reykjavik at 2:00 pm, but because of missing Kirkwall, we were there at 8:00 am. Iceland sits on the junction of the North American tectonic plate and the Eurasian plate, which means there is much volcanic activity. There are geysers and hot springs all over. We took the Golden Circle shore excursion, which highlighted the geology. Besides being a beautiful country, it has stunning geology. We had an overnight, so the second day we replaced the Kirkwall shore excursion with a tour (the name of it escapes me) that highlighted the use of the geothermal energy. The electricity is cheap in Iceland because of using geothermal energy, and hot water is piped to houses and businesses. Wool clothing seems to be the best thing to shop for. It's expensive, but probably not when compared to the same quality goods in the USA.

Halifax, Nova Scotia

5 out of 5
I really wasn't expecting much in Halifax, but found it to be quite a nice port. It was a cool sunny day, the only day we saw the sun the entire cruise. We took a Hop on, Hop off tour. The highlights for me were the maritime museum, the city garden, and the Titanic cemetery. When the Carpathia reached the site of the sinking of the Titanic and took the survivors on board, the bodies of those who died were brought on board and buried in Halifax. It was quite moving to see rows of headstones that said "Died April 15, 1912." Some were unidentified.

New York, New York Did not visit port

I can't say we visited New York, because we had booked the air through NCL, so we just went from the port to the airport, even though our flight was not until 8:30 pm.

Disembarkation

5 out of 5
Disembarkation went smoothly, no complaints.
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