Awful…they took away a day in Bermuda and rerouted us to Maine with only 7 day notice and no compensation
Norwegian Pearl Cruise Review to Bermuda
4 Night Bermuda (Boston Roundtrip)
Sail date: April 04, 2022
Ship: Norwegian Pearl
Cabin number: 8028
Traveled as: Family (young children)
Reviewed: 2 years ago
Review summary
From the minute we got there we had problems. 2of 3 of us were flagged by Bermuda TA when all of our information was from the same place and submitted all together. It took almost 3hrs to straighten it out with only 2 people working. advertised open bar however I was charged for every drink, even club soda (false advertising! See picture) we were notified 7 days prior we would have to leave Bermuda a day early to go to Bar Harbor, Maine with no compensation or credit. Seriously….why would you reroute a ship in 75degree weather to 45 degrees and only 26percent of the town open. Highly disappointed!!!Embarkation
Ship experiences
Food and Dining
Onboard Activities
Entertainment
Children's Programs
Service and Staff
Ship Quality
Cabin / Stateroom
Ship tip
I was disappointed by the itinerary change with no compensation or even a phone call. I am also extremely disappointed in for their false advertising and saying this cruise is Open Bar. I was charged from the minute I walked on the ship.
Ports of call
Royal Naval Dockyard, West End, Bermuda