Terrible

Norwegian Pearl Cruise Review to Caribbean - Western

Cruises: 4-6 cruises
Review: 1
Helpful Votes: 15

Overall rating:

2.5 out of 5
Verified Review
Norwegian Pearl

5 Night Western Caribbean (Miami Roundtrip)

Sail date: December 04, 2019

Ship: Norwegian Pearl

Cabin type: Oceanview

Cabin number: 8088

Traveled as: Couple

Reviewed: 2 years ago

Review summary

I will never cruise Norwegian again. Mediocre food, unfriendly staff, and not a lot of diverse entertainment (DJ in particular at the dance parties).

Embarkation

1 out of 5
Horrible. We were the first ones to arrive and yet we had to wait over an hour for our room key to be printed. We received horrible customer service.

Ship experiences

Food and Dining

1 out of 5
The food was mediocre (hit or miss). The bars were great, but the customer service was terrible.

Onboard Activities

2 out of 5
Jacuzzis and theaters. Bingo was too expensive. Spa was ridiculously expensive.

Entertainment

4 out of 5

Service and Staff

1 out of 5
Horrible and rude staff. Not willing to rectify any issues.

Ship Quality

4 out of 5
It was a great size ship. We were able to access everything.

Cabin / Stateroom

4 out of 5
It was good,

Ship tip

Don't!

Ports of call

Miami, Florida

3 out of 5
No excursions.

Harvest Caye, Belize

1 out of 5
It was beautiful, however for it to be owned by Norwegian I was surprised that we had to pay out of pocket for all of our drinks and foods on the island.

Costa Maya (Mahahual), Mexico

4 out of 5
Loved it! Went through Viator for the excursions (ATV, Tequila Tour. Lunch on the Beach, etc)

Disembarkation

3 out of 5
They were closing breakfast down as we were still making plates. 30 minutes before we were supposed to be off the ship.
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