Alaska was great, ship experience was terrible
Norwegian Pearl Cruise Review to Alaska - Inside Passage
7 Night Alaska Glacier Bay (Seattle Roundtrip)
Sail date: June 18, 2017
Ship: Norwegian Pearl
Cabin type: Oceanview
Cabin number: 4568
Traveled as: Couple
Reviewed: 7 years ago
Review summary
This was our first cruise and due to the experience probably our last, and definitely the last on Norwegian.
The ports were great, but only really had enough time in Skagway to do both shore excursions and explore the town. Arrived too early into Ketchikan and too late into Victoria and didn't stay long enough. Glacier bay was great.
The cabin was clean and recently remodeled, but it's location adjacent to the gangway for ports made it at times unusable do to crew and passenger noise next to it. We were driven from the room one day at 4am due to banging and scraping on the wall. while in port thousand are going by making noise. Do not book room 4568 under any condition!
Food in the buffet and dining rooms were Denny's quality and seating in the buffet was pathetic. Several times we had to eat standing in the aisle. Only highlight of the dining was two specialty dining areas, the Brazilian steakhouse and Teppenyaki. Both were quite good.
Casino was so full of cigarette smoke you could go near it. The smoke also was all around the entrance to the theater. Couldn't walk on deck without being choked by cigarette smoke too.
The whole cruise all they tried to do was sell you. Go to the massively overpriced spa. Buy diamonds or expensive watches. Put a deposit down on another cruise. Was sick and tired of the constant sell, sell, sell.
Crew was okay but not exceptional. Filed multiple complaints about the unacceptable noise and was comped a dinner and got a small box of chocolates. That for getting now sleep for 3 nights. Not worth it. The worse was be decieved by NCL on the cabin when we booked it. It was "recommended" by them as the best in the area. What they should have said was it is next to the gangway and to expect lots of noise. We would have gladly paid more for another room had we known that.
Ship experiences
Food and Dining
Onboard Activities
Entertainment
Service and Staff
Ship Quality
Cabin / Stateroom
Ship tip
Be careful booking your room. Dine in the specialty restaurants.
Ports of call
4 Comments
mommawizakr 7 years ago
MrChocoholic 7 years ago
JusMe 7 years ago
Please do not let one bad cruise on NCL turn you off to cruising. NCL is the bottom of the barrel of cruise lines for customer service and food IMHO. If you choose to cruise again I would suggest a premium cruise line like HAL or Celebrity. They will have better food and service (all cruise liens have lots of selling going on).
When you book a cruise have a ship deck plan open on your computer so you can pick a good cabin, Look what is around, over and under the cabin. Do not get over or under a club, open deck, galley or with crew hall ways or elevators next to you. Your cabin is your home for the week as in real estate Location, Location, Location.
kelli231 7 years ago