Couldn't help but have a good time but also beyond disappointed in Norwegian Cruise Lines

Norwegian Joy Cruise Review to Bermuda

Cruises: 7+ cruises
Reviews: 5
Helpful Votes: 64

Overall rating:

4.2 out of 5
Verified Review
Norwegian Joy

7 Night Bermuda (New York Roundtrip)

Sail date: May 12, 2024

Ship: Norwegian Joy

Cabin type: Suite

Cabin number: 10539

Traveled as: Singles/Friends

Reviewed: 5 months ago

Review summary

Multiple service failures that really dimmed my first Platinum cruise and first time in a ( non-haven) suite. Tried to resolve onboard and after but they just don't care. I'd save your money and skip eating at Q. Bar and entertainment are good but food and service were terrible

Embarkation

5 out of 5

Ship experiences

Food and Dining

3 out of 5

Onboard Activities

3 out of 5

Entertainment

5 out of 5

Service and Staff

4 out of 5

Ship Quality

4 out of 5

Cabin / Stateroom

5 out of 5
This is an outstanding new class of stateroom for families or groups. Plenty of room, upgraded amenities, just don't believe the perks they promise on their website

Ship tip

Even if you've been on Breakaway or Breakaway plus class ships, take time to walk around. Layout is very different

Ports of call

Royal Naval Dockyard, West End, Bermuda

5 out of 5

Disembarkation

5 out of 5
Was this review helpful? 12

5 Comments

Cruisers4Lyfe     2 months ago

Thanks for sharing

javawoody     5 months ago

Appreciate the review

cruising2004     5 months ago

Thank you for your review. Great attitude!

AuntPinkie     5 months ago

Appreciate your detailed summary. Glad you mostly enjoyed your cruise.

Gwbigdog     5 months ago

Thanks for sharing your cruise with us

Other reviews of this sailing