1. Home
  2. Reviews
  3. Norwegian Joy reviews
  4. Bermuda cruise review

It Was Nice But It Could’ve Been Better

Norwegian Joy Cruise Review to Bermuda

Cruises: 7+ cruises
Reviews: 6
Helpful Votes: 88

Overall rating:

3.5 out of 5
Norwegian Joy

10 Night Bermuda & Bahamas (New York Roundtrip)

Sail date: August 20, 2023

Ship: Norwegian Joy

Cabin type: Oceanview

Cabin number: 5100

Traveled as: Singles/Friends

Reviewed: 1 year ago

Review summary

When going through customs clearance in Miami, passengers felt like herded cattle. It was an awful experience. I was given a free specialty dining option but charged a $60 service charge for ordering lobster. Not fair!

Embarkation

5 out of 5

Ship experiences

Food and Dining

4 out of 5

Ocean Blue

4 out of 5

Food delicious but it’s not fair to be charged a $60 service charge when ordering a lobster. This specialty dining was a free option for me.

Onboard Activities

3 out of 5
I only used pools and hot tubs. There should be more hot tubs and an adult only section.

Entertainment

5 out of 5

Service and Staff

3 out of 5
Stateroom cleaned once daily, no towel animals made. One stateroom attendant assigned to MANY rooms.

Ship Quality

4 out of 5

Cabin / Stateroom

3 out of 5
No space available for a small chair to sit and relax in.

Ports of call

Nassau, Bahamas

5 out of 5

Great Stirrup Cay (Cruise Line Private Island), Bahamas

2 out of 5

Disembarkation

3 out of 5
Easy since we went through customs clearance in Miami.

Traveler Photos

Was this review helpful? 18
Flag

7 Comments

Gwbigdog    1 year ago

Thanks for sharing
Thumbs Up
Flag

envy1219    1 year ago

Thank you for sharing
Thumbs Up
Flag

RamblingWaves    1 year ago

There is an adult only area but you have to purchase the pass pre cruise. Also not all items on the menu are allowed with the meal pass. Some you will have to pay extra. As far as cabin size where did you stay?
Thumbs Up
Flag

javawoody    1 year ago

Customs is much easier with a passport.
Thumbs Up
Flag

lemy    1 year ago

The Joy was in Miami recently? I thought it was going out of NY?
Thumbs Up
Flag

cruising2004    1 year ago

Thank you for sharing your experience.
Thumbs Up
Flag

RetiredRay    1 year ago

Welcome to cruising post Covid, not what it used to be. Customs is a cattle call, but can be sort of bypassed if the scanners are working and you brought a passport.
Thumbs Up
Flag
Log In To Submit Comments

Other reviews of this sailing

Wonderful and disappointed
Beautiful ocean and port stops, hurricane adjusted itinerary
My Vacay was awesome 🤩 what a 🥹 😇