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DISAPPOINTED

Norwegian Joy Cruise Review to Bermuda

Cruises: 7+ cruises
Reviews: 7
Helpful Votes: 250

Overall rating:

3.3 out of 5
Verified Review
Norwegian Joy

5 Night Bermuda (New York Roundtrip)

Sail date: April 26, 2022

Ship: Norwegian Joy

Cabin type: Suite

Cabin number: 18112

Traveled as: Family (older children)

Reviewed: 2 years ago

Review summary

Scheduled entertainment was cancelled with no explanation. Getting on and off was a disaster. Not enough staff. Charged extra for more tests to enter Bermuda. Up all night with furniture banging around the floor above, got no assist. Always book the Haven and always very happy with NCL....UNTIL THIS ONE! SAD

Embarkation

1 out of 5

Ship experiences

Food and Dining

5 out of 5

Onboard Activities

2 out of 5

Entertainment

1 out of 5

Service and Staff

4 out of 5
All good stewards and waiters. Awake all night on the way home as deck furniture on deck 19 above our rooms banged around. called staff 4 times and they did NOTHING to help us!

Ship Quality

5 out of 5

Cabin / Stateroom

3 out of 5
Very clean. Second bedroom very small and we were told we could only have it made up as bunkbeds. One Daughter had to sleep on the couch in living area,

Ship tip

pick another ship

Thumbs up

Ports of call

Royal Naval Dockyard, West End, Bermuda

3 out of 5

Disembarkation

1 out of 5
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4 Comments

Dumfy75    2 years ago

Sorry that $40 was for the travel authorisation, didn’t realise you also had to pay for the additional test, they said that would be paid for by the cruiseline! Sorry if you had to pay for the test when you weren’t expecting it, I would definitely have questioned that one!
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Dumfy75    2 years ago

NCL have been clearly stating in their travel requirements per country section on their website that an additional $40 test is required to enter Bermuda. I was checking this section constantly before our European cruise a few weeks ago, it’s vital just now with restrictions changing so often! Sorry you also didn’t enjoy other parts of your cruise though
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Mapcruise    2 years ago

You had to pay to get tested
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Gwbigdog    2 years ago

Thanks for sharing
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Other reviews of this sailing

Relaxing and Enjoyable
What a blast!!!
Bermuda is beautiful