Overcrowded, Late arrival and missed ports

Norwegian Joy Cruise Review to Caribbean - Western

Cruises: 2-3 cruises
Review: 1
Helpful Votes: 13

Overall rating:

3.1 out of 5
Verified Review
Norwegian Joy

7 Night Western Caribbean (Miami Roundtrip)

Sail date: March 19, 2022

Ship: Norwegian Joy

Cabin type: Balcony

Cabin number: 8770

Traveled as: Couple

Reviewed: 2 years ago

Review summary

I guess with NCL the days of all inclusive sailing is over, we spent over $1K in addition to the initial cost, and really did not do much on the ship. Basic things like water, internet service, games all come with a steep upcharge. Be careful what you are getting into.

Embarkation

2 out of 5
Long lines, little direction

Ship experiences

Food and Dining

3 out of 5
Service was lacking in most instances, buffet was mostly cold food (supposed to be warm but not)

Onboard Activities

1 out of 5
With an overcrowded ship we were not able to use the hot tub, most of the activities required an additional charge with a 20% service fee.

Entertainment

5 out of 5
Footloose and Elements were perhaps the best things on the cruise.

Service and Staff

2 out of 5
Most waiters were non-attentive, our room steward was great, the general dining room folks were rude and terse.

Ship Quality

2 out of 5
No deck where you could walk around the ship. Really missed this. Elevators were often over crowded and therefore slow.

Cabin / Stateroom

4 out of 5
Cabin was good, glad we had a balcony.

Ship tip

Get your $31 service charge refunded and cash tip the crew members that served you well. I highly doubt that NCL shares the "service charge" with the crew.

Ports of call

Coxen Hole, Roatan, Bay Islands, Honduras

5 out of 5
Itinerary had us arriving at 10 am, instead we got there at 11:30 am and left at the scheduled time. Perhaps the best port we stopped at, but felt rushed in our visit because of our late arrival.

Harvest Caye, Belize

1 out of 5
Sail the oceans to pull into a mock port, zero cultural relevance and dirty water.

Costa Maya (Mahahual), Mexico

1 out of 5
Captain skipped the port but did allow us to stay at sea another day (Lucky us). Very Disappointed.

Cozumel, Mexico

4 out of 5

Disembarkation

4 out of 5
Couldn't get off the ship fast enough.
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