Unhappy with NCL

Item: Norwegian Joy
Rating: 3.3
Author: potato1

Norwegian Joy Cruise Review

potato1

Contributor Level: Purser

Cruises: 4-6 cruises

Review: 1

Helpful Votes: 5

Overall rating:

3.3 out of 5

5 Night Pacific Coastal (Vancouver To Los Angeles)

Sail date: October 06, 2019

Ship: Norwegian Joy

Cabin type: Suite

Cabin number: 11216

Traveled as: Large Group

Reviewed: 4 years ago

Review summary

Rest of cruise was ok. Beatles venue too small. Food was decent. Could have had more gluten free options at Garden cafe

Embarkation

4 out of 5

Ship experiences

Food and Dining

3 out of 5

Onboard Activities

3 out of 5

Entertainment

3 out of 5

Service and Staff

4 out of 5

Ship Quality

3 out of 5

Cabin / Stateroom

5 out of 5

Ship tip

Don’t do it. They make too many itinerary changes and are extremely slow in reimbursing. Our Apr 26th cruise from NYC to London, Eng was cut short by 2 days (reason given was that they needed to put Getaway into dry dock sooner). Were promised compensation for chgd travel plans, hotels etc if receipts mailed in. My travel companions got checks in the mail. When I called about mine I was told it was slower because some had to be input manually.

Thumbs up

Ports of call

Victoria, British Columbia

1 out of 5

Very disappointed. It was cancelled due to tides (don’t they know that quite far in advance)???? That was 1 of 2 stops on cruise and we were given $50 per cabin as compensation - pathetique gesture. We weren’t even refunded the port fee.

Thumbs Up 1

San Pedro (Los Angeles), California

3 out of 5

San Francisco, California

4 out of 5

Vancouver (Canada Place), British Columbia

3 out of 5

No. Got on in Van

Thumbs Up 0