Beautiful ship worthy of Jewel Name BUT

Norwegian Jewel Cruise Review to Mexico

Cruises: 7+ cruises
Review: 1
Helpful Votes: 49

Overall rating:

3 out of 5
Verified Review
Norwegian Jewel

7 Night Mexican Riviera (Los Angeles Roundtrip)

Sail date: April 02, 2017

Ship: Norwegian Jewel

Cabin type: Balcony

Cabin number: 10536

Traveled as: Family (older children)

Reviewed: 7 years ago

Review summary

My first NCL in over 20 years. The interior design of common areas was beautiful.  Awe inspiring art everywhere you looked, in the construction design, murals, glass, and furnishings BUT whomever planned the only pool deck area is way, way off base.  Noisey is the only word in the afternoons for that area.  Bands played excessively loud in the center area from 1-4 every day even port days!  If they had  placed the band at one end or the other or on the open floor above, it could have been enjoyable. And one pool bar-b-que or two is plenty but every day?  Huge  barby cookers, 3, lit up near bar giving off smoke every afternoon also?

 

Dinner hostesses could be a little offensive, not helpful when some of our party arrived minutes later to find their table!  Overworked probably. 

 

Entertainment was good but disappointed there was no magician act! Can't have everything.

 

We all commended on hard beds and very flat soft pillows.  They need to improve there. 

 

Ship experiences

Food and Dining

5 out of 5

Onboard Activities

3 out of 5
Lots of things going on at same time. But no early dancing or nice music inside. Just pool area loud band.

Entertainment

3 out of 5
Loved one comedian but 2 is too much. Mix of entertainers would have been better!

Children's Programs

1 out of 5
always open play. Looked for specific projects to enroll 8 and 5 yr olds in but just open activities?

Service and Staff

3 out of 5

Ship Quality

5 out of 5

Cabin / Stateroom

3 out of 5
Improve pillows and bed padding. Bottom sheet always pulled out!

Ship tip

On bad weather sea days, open bar at Magnums. Loads of people relaxing in lounges there but had to go to 7 atrium for drinks!

Ports of call

San Pedro (Los Angeles), California

1 out of 5
Don't stay at double tree by Hilton unless u r a Hilton member! They treat outside booking.com like second rate customer. Gave 3 of us 3 of their worst rooms !

Puerto Vallarta, Mexico

3 out of 5

Mazatlan, Mexico

3 out of 5

Cabo San Lucas, Mexico

3 out of 5
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