Horrible vacation

Norwegian Jewel Cruise Review to Mexico

Cruises: 2-3 cruises
Review: 1
Helpful Votes: 10

Overall rating:

1 out of 5
Verified Review
Norwegian Jewel

7 Night Mexican Riviera (Los Angeles Roundtrip)

Sail date: October 09, 2016

Ship: Norwegian Jewel

Cabin type: Inside

Cabin number: 9575

Traveled as: Large Group

Reviewed: 8 years ago

Review summary

We were notified 3 days before sailing that our ship needed repairs and we wouldn't be going to Mazatlan, but would be spending an additional night in Puerto Vallarta. The ship was supposed to set sail at 3pm to Cabo San Lucas but was extended to 5pm. Due to difficulties with the repairs, our actual sailing time was 12:30am. Due to the extended time it took to complete the repairs, we did not get to stop in Cabo San Lucas.  Our trip was limited to stopping only in Puerto Vallarta. The ship wasnt very appealing, our room was hot and the only consistent friendly staff was the bartenders. There were 23 of us in our group and it was a nightmare trip. 

Ship experiences

Food and Dining

3 out of 5

Onboard Activities

3 out of 5

Entertainment

5 out of 5

Children's Programs

3 out of 5

Service and Staff

3 out of 5

Ship Quality

1 out of 5

Cabin / Stateroom

3 out of 5
It was hot, we couldn't sleep well.

Ship tip

I wouldn't suggest sailing on the Jewel. We have sailed on the Pearl a few years ago and loved it.

Ports of call

San Pedro (Los Angeles), California

3 out of 5

Puerto Vallarta, Mexico

5 out of 5
Was this review helpful? 10

1 Comment

aaron385    8 years ago

Sad but validating. We were on the jewel for an Alaska cruise a few weeks ago and it was awful. Staff was mean. Food was almost terrible. Got food poisoning. Not fun.

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