Disappointed

Norwegian Jewel Cruise Review to Mexico

Cruises: 1 cruise (first)
Review: 1
Helpful Votes: 15

Overall rating:

2 out of 5
Verified Review
Norwegian Jewel

7 Night Mexican Riviera (Los Angeles Roundtrip)

Sail date: October 09, 2016

Ship: Norwegian Jewel

Cabin type: Balcony

Cabin number: 10014

Traveled as: Family (older children)

Reviewed: 8 years ago

Review summary

My daughter gifted me this cruise in celebration of my 80th birthday and I was very excited about it. The cruise turned out to be a huge disappointment. The itinerary included three ports but we only stopped at one. Communication was poor and we had to rely on hearsay from other passengers to figure out what was going on.  

Ship experiences

Food and Dining

3 out of 5

Onboard Activities

1 out of 5

Entertainment

3 out of 5

Service and Staff

5 out of 5

Ship Quality

3 out of 5

Cabin / Stateroom

3 out of 5
The cabin steward did an excellent job.

Ship tip

Expect a earlier model ship

Ports of call

San Pedro (Los Angeles), California

1 out of 5

Puerto Vallarta, Mexico

5 out of 5
Was this review helpful? 15

4 Comments

GerryPaterson    8 years ago

I was on the ship. 2 days pre cruise we were advised that Mazatlan was cancelled due to essential maintenance being carried out In Puerto Vallarta where the ship would overnight. This maintenance took s lot longer than expected and the 3rd port out of 3 was cancelled or Cabo San Lucas. I travelled over 30 hours from Scotland to Bob around the Pacific for five days having been robbed of 66% of my cruise for a gerund of less than 5% paid. Shocking and I will never travel NCL again. Maintenance is for dry dock not when a full load of fare pasting passengers are being robbed.‚ 

cleo322000    8 years ago

You're chastising an 80 year old who was disappointed in her vacation??

batch123    8 years ago

Why are you reposting this review? You must feel the need for attention. Just stay at home and complain.

montanaman    8 years ago

Sorry you were disappointed. I suspect your itinerary was changed due to the hurricane or hurricane damage. Time to go with the flow and not look a gift horse in the mouth.

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