Norwegian Jewel Cruise Review to Alaska

Contributor Level: Purser

2-3 cruises


Helpful Votes

4 out of 5

enjoyable vacation, generous port times, excellent staff, some issues

Sail Date: September 10, 2016

Reviewed: 9 months ago

Traveled As: Couple

Room Type: Inside

We enjoyed this cruise very much. Amount of time in the several ports was generous. The staff of the Jewel was excellent - friendly, helpful, pleasant. We had 2 issues in our stateroom that were addressed quickly. One was an odor, which was quickly investigated and resolved. The other was a noise issue, which was a result of the ship bouncing down off waves, that could not be resolved. We found it disappointing that the ship could not be engineered to avoid this issue, especially as the water motion, though a bit rough, was nowhere near extreme. It was VERY helpful to talk with friends who cruise regularly beforehand.

Cabin / Stateroom
Comfortable, with nice amenities. Very little noise bleed from other cabins or hallway.
Embarkation and Disembarkation
Embarkation was a long process, but lots of staff helped keep things moving. Disembarkation was much faster and easier, of course.
Ship Quality
Some places were very difficult to locate. Cleanliness clearly a big priority. Loud noises that affected sleep quality when water was rough were frustrating. Hard to believe this is a problem that can't be solved.
Destinations and Excursions
Lots of choices at different cost levels.
Onboard Activities
Lots to do for adults and children and little intrusion when we wanted to just relax.
Service and Staff
Crew members were all fabulous - friendly, helpful, responsive.
Food and Dining
Lots of different dining choices. Would have liked more variety in venues other than buffet.


Wireless/internet very expensive. Be sure to put cell phone, tablet, etc. in airplane mode, turn off wireless and data.

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