enjoyable vacation, generous port times, excellent staff, some issues

Norwegian Jewel Cruise Review to Alaska


Contributor Level: Purser
Experience: 2-3 cruises
Review: 1
Helpful Votes: 6

Overall Rating:

4.0 out of 5
Verified Review
Alaska
Sail Date: September 10, 2016
Ship: Norwegian Jewel
Cabin Type: Inside
Cabin Number: 5581
Traveled As: Couple
Reviewed: 1 year ago

We enjoyed this cruise very much. Amount of time in the several ports was generous. The staff of the Jewel was excellent - friendly, helpful, pleasant. We had 2 issues in our stateroom that were addressed quickly. One was an odor, which was quickly investigated and resolved. The other was a noise issue, which was a result of the ship bouncing down off waves, that could not be resolved. We found it disappointing that the ship could not be engineered to avoid this issue, especially as the water motion, though a bit rough, was nowhere near extreme. It was VERY helpful to talk with friends who cruise regularly beforehand.

Food and Dining

5 out of 5
Lots of different dining choices. Would have liked more variety in venues other than buffet.

Onboard Activities

5 out of 5
Lots to do for adults and children and little intrusion when we wanted to just relax.

Entertainment

5 out of 5

Service and Staff

5 out of 5
Crew members were all fabulous - friendly, helpful, responsive.

Ship Quality

5 out of 5
Some places were very difficult to locate. Cleanliness clearly a big priority. Loud noises that affected sleep quality when water was rough were frustrating. Hard to believe this is a problem that can't be solved.

Cabin / Stateroom

5 out of 5
Comfortable, with nice amenities. Very little noise bleed from other cabins or hallway.

Ship Tip

Wireless/internet very expensive. Be sure to put cell phone, tablet, etc. in airplane mode, turn off wireless and data.

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