Sadly disappointing

Item: Norwegian Jewel
Rating: 2
Author: ajzimmerman

Norwegian Jewel Cruise Review to Alaska - Inside Passage

ajzimmerman

Contributor Level: Purser

Cruises: 4-6 cruises

Review: 1

Helpful Votes: 7

Overall rating:

2 out of 5

Verified Review

7 Night Alaska Sawyer Glacier (Seattle Roundtrip)

Sail date: August 06, 2016

Ship: Norwegian Jewel

Cabin type: Suite

Cabin number: 11580

Traveled as: Family (older children)

Reviewed: 8 years ago

Review summary

This cruise was sadly disappointing because the itinerary was changed the day before the cruise. One of the Alaskan ports was eliminated, Skagway. Another port was shortened, Juneau. The Sawyer Glacier was replaced with a trip to Dahl Glacier which was indeed dull. The staff tried to stay upbeat but the passengers were not happy.

Ship experiences

Food and Dining

5 out of 5

Onboard Activities

3 out of 5

Entertainment

5 out of 5

Service and Staff

5 out of 5

Ship Quality

5 out of 5

Cabin / Stateroom

5 out of 5

Ports of call

Seattle, Washington

3 out of 5

Ketchikan, Alaska

5 out of 5

Juneau, Alaska

5 out of 5

Victoria, British Columbia

5 out of 5

4 Comments

shelbygrace 8 years ago

I am on cruise now. I agree about buffet. The only nice staff seem to be the greeters at the door to buffet. Mist times it seems the ladies are talking to each other about personal stuff and you have to wait until they are done to help you. It's like you are bothering them.

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kapamira 8 years ago

Sorry to that happens to you good thing that you make the best out it

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adriennecruises 8 years ago

I was on this same cruise. The itinerary was change because the ship need repairs. So, it had to come into Seattle port earlier. As soon as I got the email which was about 4 days before the cruise. I called Norwegian and ask them for more details and if I would be refund for a excursion in Skagway, they said yes and that $100.00 per state room had been refund. Anyway they refund everyone a days cruise. Which I know does not make up for not seeing the places, but that they did not have to do that because it said when you book itinerary may change. I also found out it was up to the Caption on what to change not NLC as a whole. I did notice on the first day people were little sad. But the next days I did not notice it as much. Only thing I noticed was the food at the buffet was not as good as my last cruise on the Jewel. I enjoyed my cruise for the most part. The older I get the more I learn to just go with it. Their is nothing I can do might as well make the most of it. My mother and I even put reservation down for another cruise with Norwegian. I thought the Glacier was pretty nice. This was my first Alaskan cruise so I have nothing to compare it too.

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cpaper42 8 years ago

Why was the itinerary changed? Was it due to weather? We are leaving on this cruise Sep 3. What can we expect?

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