Not as nice as Princess

Norwegian Jewel Cruise Review to Mexico

Cruises: 4-6 cruises
Review: 1
Helpful Votes: 44

Overall rating:

3 out of 5
Norwegian Jewel

7 Night Mexican Riviera (Los Angeles Roundtrip)

Sail date: April 17, 2016

Ship: Norwegian Jewel

Cabin type: Suite

Cabin number: 11082

Traveled as: Couple

Reviewed: 8 years ago

Review summary

We have cruised Mexico 4 times, 2 on Princess 1 on Royal Carribian and now NCL. I did not think the service was nearly as good on NCL as it was on the other two. The staff was not as friendly and the enertainment was not even close. Our room steward was below par but yet they add a 27.00 a day tip ( not worthy of the service we  recieved )

We had a problem in the casino and the casino help was THE WORST! The customer service was just awful.

On the positive side, the food was really really good, except for the coffee, we could not find a good cup on the boat. We purchased the drink package and that was great for us. 

Overall we had a good time but i do not think we will sail with NCL again.

 

Ship experiences

Food and Dining

5 out of 5

Onboard Activities

1 out of 5

Entertainment

3 out of 5

Service and Staff

3 out of 5

Ship Quality

5 out of 5

Cabin / Stateroom

5 out of 5
Very nice, but they would not open the balconies so we could be with our friends. And our room attendent did not do a very good job for us.

Ship tip

bring a case of water, you can send it on like your luggage. Do eat at the French and Itailain restraunts. It is a up charge but so so worth it. Bring a wine opener and you can open adjoining balcony door. And bring your own coffee pot, the coffee was just terrible on this ship

Ports of call

San Pedro (Los Angeles), California

3 out of 5

Cabo San Lucas, Mexico

5 out of 5

Mazatlan, Mexico

5 out of 5
best shopping close to the boat.

Puerto Vallarta, Mexico

5 out of 5

Traveler Photos

Matzalan puerto Vallarta yum yum from our room
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