Norwegian Jewel Cruise Review to Mexico

Contributor Level: Purser

4-6 cruises


Helpful Vote

3 out of 5

Not as nice as Princess

Sail Date: April 17, 2016

Reviewed: 1 year ago

Traveled As: Couple

Room Type: Suite

We have cruised Mexico 4 times, 2 on Princess 1 on Royal Carribian and now NCL. I did not think the service was nearly as good on NCL as it was on the other two. The staff was not as friendly and the enertainment was not even close. Our room steward was below par but yet they add a 27.00 a day tip ( not worthy of the service we  recieved )

We had a problem in the casino and the casino help was THE WORST! The customer service was just awful.

On the positive side, the food was really really good, except for the coffee, we could not find a good cup on the boat. We purchased the drink package and that was great for us. 

Overall we had a good time but i do not think we will sail with NCL again.


Cruise Photos

Cabin / Stateroom
Very nice, but they would not open the balconies so we could be with our friends. And our room attendent did not do a very good job for us.
Embarkation and Disembarkation
Ship Quality
Destinations and Excursions
Onboard Activities
Service and Staff
Food and Dining


bring a case of water, you can send it on like your luggage. Do eat at the French and Itailain restraunts. It is a up charge but so so worth it. Bring a wine opener and you can open adjoining balcony door. And bring your own coffee pot, the coffee was just terrible on this ship

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