April 2016 Mexico

Norwegian Jewel Cruise Review to Mexico

Cruises: 7+ cruises
Review: 1
Helpful Votes: 41

Overall rating:

4 out of 5
Verified Review
Norwegian Jewel

7 Night Mexican Riviera (Los Angeles Roundtrip)

Sail date: April 17, 2016

Ship: Norwegian Jewel

Cabin type: Inside

Cabin number: 5555

Traveled as: Couple

Reviewed: 8 years ago

Review summary

Overall, we would rate the cruise as 4 of 5 stars. We had a very small interior room, but we really liked the shower. The toilet was at a strange angle, you had to sit sideways on it without jamming your knees in the wall. Our room steward did not understand English very well and didn't stock the room with beach towels, sodas, or liquor. The entertainment was the best we had ever seen on a cruise ship. We purchased the dining package and had a somewhat disappointing experience. The food at Cagney's and Le Bistro was cold. The ship could use a dedicated adult section-the adult pool was 10 feet from the kids pool. The elevators were horrible. It was difficult to know which direction they were going and with 4 elevators abreast, it was hard to get in one without the doors closing on you. Most cruise ships utilize a 1 bell for up and 2 bells for down system, which makes it very easy to understand. Check in and self disembark was very good. Charging for room service is a little extreme. Norwegian is the only cruise ship we have been on that does this (5 cruise lines).

Ship experiences

Food and Dining

5 out of 5

Onboard Activities

5 out of 5

Entertainment

5 out of 5
Excellent! Best we've seen on a cruise ship.

Service and Staff

3 out of 5

Ship Quality

5 out of 5

Cabin / Stateroom

1 out of 5
Wow, this was the smallest room we've EVER been assigned. For example, one side of the room had less than 10 inches between bed and wall. However with the hanging bunk bed this meant you had even less shoulder/head room to get around. Also, the other side of bed was totally blocked by a table and chair! Should be a safety issue!!

Ports of call

San Pedro (Los Angeles), California

1 out of 5
Lack of any seating areas for embark/disembark

Cabo San Lucas, Mexico

1 out of 5

Mazatlan, Mexico

5 out of 5

Puerto Vallarta, Mexico

5 out of 5
Was this review helpful? 41

7 Comments

Cruisers4Lyfe     4 months ago

Thanks for sharing

frank212    8 years ago

We really enjoyed Alaska it was a great cruise there's a lot to see and do there.

msbookworm    8 years ago

Thanks for the info and good to know about room service.

tom05    8 years ago

Thanks the great feedback. My wife and I are going to Alaska on June 25th and can't wait!

frank212    8 years ago

There's a $7.95 service fee that they charge now except for continental breakfast that's still free

kimberly3071    8 years ago

I was on the ship Feb 2015 and we were not charged for room service. Only after Mondbight is what the booklet said. Maybe something changed. We enjoyed this ship so well i booked it again July 2016 for alaska. This will be our 10th cruise 3 different cruise lines.

mandm1998    8 years ago

I have never been charged for room service... Except for after midnight - I think

Other reviews of this sailing