Norwegian Jewel Cruise Review to Mexico

2-3 cruises


Helpful Votes

4 out of 5

On board credit.

Sail Date: November 08, 2015

Reviewed: 11 months ago

Traveled As: Singles/Friends

Room Type: Oceanview

When we booked our cruise with Monique we were told we will get $50 on board credit. All others in our party got their $50 credit but us. We only got $25 credit and when I asked the guest service agent why we did not get $50 I was told to contact the booking agent. $25 is not a great amount but we were promised something that did not happened.

Also when we booked the cruise we were told we would get midship rooms but we did not get that either. Not a good way to treat customers.

Cabin / Stateroom Nice and clean but not what we were promised.
Embarkation and Disembarkation
Ship Quality
Destinations and Excursions
Onboard Activities
Service and Staff
Food and Dining


All services on board were satisfactory.

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