On board credit.
Norwegian Jewel Cruise Review to Mexico
7 Night Mexican Riviera (Los Angeles Roundtrip)
Sail date: November 08, 2015
Ship: Norwegian Jewel
Cabin type: Oceanview
Cabin number: 4510
Traveled as: Singles/Friends
Reviewed: 8 years ago
Review summary
When we booked our cruise with Monique we were told we will get $50 on board credit. All others in our party got their $50 credit but us. We only got $25 credit and when I asked the guest service agent why we did not get $50 I was told to contact the booking agent. $25 is not a great amount but we were promised something that did not happened.
Also when we booked the cruise we were told we would get midship rooms but we did not get that either. Not a good way to treat customers.
Ship experiences
Food and Dining
Onboard Activities
Entertainment
Service and Staff
Ship Quality
Cabin / Stateroom
Ship tip
All services on board were satisfactory.
Ports of call
San Pedro (Los Angeles), California