Norwegian Jewel Cruise Review to Mexico

Contributor Level: Purser

2-3 cruises


Helpful Votes

4 out of 5

On board credit.

Sail Date: November 08, 2015

Reviewed: 1 year ago

Traveled As: Singles/Friends

Room Type: Oceanview

When we booked our cruise with Monique we were told we will get $50 on board credit. All others in our party got their $50 credit but us. We only got $25 credit and when I asked the guest service agent why we did not get $50 I was told to contact the booking agent. $25 is not a great amount but we were promised something that did not happened.

Also when we booked the cruise we were told we would get midship rooms but we did not get that either. Not a good way to treat customers.

Cabin / Stateroom Nice and clean but not what we were promised.
Embarkation and Disembarkation
Ship Quality
Destinations and Excursions
Onboard Activities
Service and Staff
Food and Dining


All services on board were satisfactory.

Was this review helpful?

1 Comment

Leave a Comment

Remember: Be polite and respectful. Our diverse community is home to members with different opinions and a broad range of cruise experiences.


* is not a booking agent or travel agency, and does not charge any service fees to users of our site. Our partners (travel agencies and cruise lines) provide prices, which we list for our users' convenience. does not guarantee any specific rates or prices. While prices are updated daily, please check with the booking site for the exact amount. is not responsible for content on external web sites.

Back to Top