On board credit.

Norwegian Jewel Cruise Review to Mexico

Cruises: 2-3 cruises
Review: 1
Helpful Votes: 25

Overall rating:

4 out of 5
Verified Review
Norwegian Jewel

7 Night Mexican Riviera (Los Angeles Roundtrip)

Sail date: November 08, 2015

Ship: Norwegian Jewel

Cabin type: Oceanview

Cabin number: 4510

Traveled as: Singles/Friends

Reviewed: 5 years ago

Review summary

When we booked our cruise with Monique we were told we will get $50 on board credit. All others in our party got their $50 credit but us. We only got $25 credit and when I asked the guest service agent why we did not get $50 I was told to contact the booking agent. $25 is not a great amount but we were promised something that did not happened.

Also when we booked the cruise we were told we would get midship rooms but we did not get that either. Not a good way to treat customers.

Ship experiences

Food and Dining

5 out of 5

Onboard Activities

5 out of 5

Entertainment

5 out of 5

Service and Staff

5 out of 5

Ship Quality

5 out of 5

Cabin / Stateroom

Nice and clean but not what we were promised.

Ship tip

All services on board were satisfactory.

Ports of call

San Pedro (Los Angeles), California

5 out of 5

Cabo San Lucas, Mexico

3 out of 5

Mazatlan, Mexico

5 out of 5

Puerto Vallarta, Mexico

5 out of 5
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