Norwegian Jewel Cruise Review to Caribbean - Western

Contributor Level: Purser

4-6 cruises


Helpful Votes

2 out of 5

Not My Favorite Cruise

Sail Date: January 10, 2015

Reviewed: 2 years ago

Traveled As: Couple

Room Type: Inside

For starters, I will never again book a cruise out of Texas.  I thought that the cruise would depart near Houston; however, the terminal is in Pasadena, TX.  This meant an unexpected $200 just for my husband and I to travel to/from the airport to the cruise terminal.  Live and learn!  In addition, we thought that you would be allowed back into the United States with up to two liters of alcohol per person duty free, but Texas decides to tax you when you leave the cruise terminal.  We only had two bottles of leftover beer that we were taking off of the ship and the Texans were trying to charge us $2.50 in tax on those two bottles.  I threw them in the trash.  Forget it!

The customer service on the Norwegian Jewel was not as friendly as what I had experienced on Carnival and Royal Caribbean cruises, nor was the food quite as good. 


Ship Quality
Food and Dining
Service and Staff
Onboard Activities
There are too few free activities to do on board and the ones that do exist fill up so fast that you hardly have a chance at attending them.
Destinations and Excursions
The shore excursions that I booked on my own were much better than the crowded, expensive ones that the ship offers.
Cabin / Stateroom
Missing a remote for the television the first few nights. Very few television channels are available. It was hard to get a consistent shower temperature. Our room was clean and the beds were comfortable.

Was this review helpful? 2

Be the first to comment

Leave a Comment

Remember: Be polite and respectful. Our diverse community is home to members with different opinions and a broad range of cruise experiences.


* is not a booking agent or travel agency, and does not charge any service fees to users of our site. Our partners (travel agencies and cruise lines) provide prices, which we list for our users' convenience. does not guarantee any specific rates or prices. While prices are updated daily, please check with the booking site for the exact amount. is not responsible for content on external web sites.

Back to Top