Not Bad but not so good, too.

Norwegian Jewel Cruise Review to Caribbean - Western

Experience: 7+ cruises
Reviews: 4
Helpful Votes: 19

Overall Rating:

3 out of 5
7 Night Western Caribbean (Houston Roundtrip)
Sail Date: January 24, 2015
Ship: Norwegian Jewel
Cabin Type: Suite
Cabin Number: 11034
Traveled As: Couple
Reviewed: 3 years ago

Let's get the good things listed - cabin was totally clean and maintained that way everyday. Embarkation and disembarkation was about as good as it comes, no hassles, quick and flawless. The nightly theater entertainment was amazingly good. The theater has no center posts to block views of any seat. It's sound system was excellent. From a guest's point of view, it is tops. The bridge room allows you to view into the bridge. The welcoming awards posted there were interesting to see. Some are uniquely designed. The ship is easy to navigate as a passenger. There are tons of chaise lounges for those wanting to be out even on at sea days. For the money the Jewel provides a decent experience. The elevators were quick - all ships should be like this. The tour prices were reasonable

The not good - our mini suite cabin, 11034, was below the pool area. At 6am we would hear banging from up above. Also, because the pool area is directly above, during the day on the balcony we heard music from that area. It wasn't totally obnoxious but if you want quiet best if you had a cabin away from this area. Also, if you want to soak in some rays on your balcony go to a lower level. An overhang extends well past the balconies for most of the 11th deck and limited the sunshine to early in the morning or late in the afternoon depending which way the Jewel was positioned. The food was better than on our last Norwegian cruise but so so in our opinion, akin to Princess or Holland America, and definitely below  Celebrity, Azamara or Oceania. This being said, there was plenty of it and seating in the buffet restaurant was always available and you are not paying the premiums those lines charge either. Because plug in clocks operate off of current frequency maintaining 60 cycles/hertz is important. This ship could not manage this. Our clock lost a half to a full hour every four so forget about using your plug in clock for time or heaven forbid, as an alarm. This was the worst experience re time in our 20 plus cruises. However, you can and we were forced to use the ship's wake up phone system. 

The prices in the on board main shop were high on some items. Make certain you bring all you need with you. There are no bargains on mosquito repellant, deodorant, cups or men's bathing suites where you paid retail or were gouged.

Overall the Jewel represents a good sailing experience for your travel dollar.




Food and Dining

3 out of 5

Onboard Activities

3 out of 5


5 out of 5

Service and Staff

3 out of 5

Ship Quality

3 out of 5

Cabin / Stateroom

3 out of 5
1 out of 5
ugly port area (commercial) & expensive transportation cost to and from the airports.
5 out of 5
place much cleaned up from our last being there 8 years ago. prices also much lower.
3 out of 5
lots of poverty so be prepared for this. however, people seemed well fed and clothed. the tour of the mayan ruins was facinating.
5 out of 5
clean port area & wonderful people.
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