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Norwegian Jewel Cruise Review to Caribbean - Western


Contributor Level: Purser
Experience: 4-6 cruises
Review: 1
Helpful Votes: 3

Overall Rating:

3.0 out of 5
Verified Review
7 Night Western Caribbean (Houston Roundtrip)
Sail Date: January 24, 2015
Ship: Norwegian Jewel
Cabin Type: Suite
Cabin Number: 11508
Traveled As: Couple
Reviewed: 2 years ago

The actual cruise was nice and the staff was always helpful and courteous. The boat was kept clean.

Thank you to a  young German woman ,she was from Stuttgart .and I believe her man was "Anke" .

she helped with a problem.

My main concern and  unhappiness  came from the shore side phone  personnel. They were adamant almost to the point of arrogant .When I changed ground transportation and ask for a refund because I had  found a more convenient flight. I was given a line of bull. It was to late for any kind of refund, I could not get off the boat in time, I would have to wait in long lines at customs. .. Absolutely No way....

All this proved to be false. I feel I was not told the truth or dealt in an honest way

Norwegian staff on board gave me a refund . WE made it to the transfer on shore quickly and airport ( Hobby, Houston with plenty of time,!  

 

  

 

 

 

 

 

 

 

 

Food and Dining

3 out of 5
Food changed eith location some nice ,some not so good.

Onboard Activities

3 out of 5

Entertainment

3 out of 5
I like some better than others. I like band" Cover STories"

Service and Staff

5 out of 5

Ship Quality

5 out of 5

Cabin / Stateroom

5 out of 5

Ship Tip

Use the easy walk of program.

1 out of 5
5 out of 5
Take a tour
5 out of 5
nice to see this new location, before it gets run over by tourtists
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