It's a cruise, how bad can it be?

Norwegian Jewel Cruise Review to Caribbean - Western


Contributor Level: Purser
Experience: 4-6 cruises
Review: 1
Helpful Votes: 2

Overall Rating:

2.0 out of 5
Verified Review
7 Night Western Caribbean (Houston Roundtrip)
Sail Date: November 15, 2014
Ship: Norwegian Jewel
Cabin Type: Balcony
Cabin Number: 10650
Traveled As: Couple
Reviewed: 2 years ago

The room steward was sub-par. We walked in on Embarkation day to a used wet wash cloth in the shower and an empty toilet paper roll on the floor. For 2 days after that we didn't get our trash emptied. Never any ice in the room. We went to guest services to make them aware and after apologizing they sent a bottle of wine and a plate of confections to the room free of charge. Great!~ Except the plate of confections was stale and hard as a rock. It seems the plate was sitting in the back of the fridge expired and they needed to be thrown away.

We were rained out in Belize (our snorkeling excursion was canceled by the cruise line) and in Honduras. Come to find out from the locals, we visited in "monsoon" season (their words). Apparently the kids are even out of school from early November to late January because of it.

It's my suggestion that you stay out of Belize and Hondouras in Nov-Jan to avoid all the water.

Food and Dining

3 out of 5
I wasn't overly impressed with the food. It was just like Carnival's food.

Onboard Activities

5 out of 5
There was always something to do onboard.

Entertainment

5 out of 5
Loved the shows and the comedians.

Service and Staff

3 out of 5
Our room steward was awful but the rest of the staff were great!

Ship Quality

5 out of 5
The Jewel is a beautiful ship

Cabin / Stateroom

3 out of 5
These are small cabins. If you notice at the foot of the bed, 2 people cannot fit. And since the bathroom is at the front of the cabin, one has to lay on the bed to let the the other by or back out to the oposite end.
I did like the size of the shower.

Ship Tip

Do not sail from early November to late January.

3 out of 5
Didn't see much of Houston, just the terminal.
5 out of 5
Love that this cruise line (NCL) is at the other end of the island than Carnival. Got to see more.
1 out of 5
Got rained out...didn't tender into Belize
1 out of 5
This is a new port. It is not developed. The rain was abundant and that made the water fierce when we tendered in. Very bad experience.
Was this review helpful? 2

Leave a Comment

Remember: Be polite and respectful. Our diverse community is home to members with different opinions and a broad range of cruise experiences.

Other Reviews Of This Sailing





*Cruiseline.com is not a booking agent or travel agency, and does not charge any service fees to users of our site. Our partners (travel agencies and cruise lines) provide prices, which we list for our users' convenience. Cruiseline.com does not guarantee any specific rates or prices. While prices are updated daily, please check with the booking site for the exact amount. Cruiseline.com is not responsible for content on external web sites.

Back to Top