It's a cruise, how bad can it be?

Norwegian Jewel Cruise Review to Caribbean - Western

pammajamma

Contributor Level: Third Mate

43 Days Till Next Cruise

Cruises: 4-6 cruises

Reviews: 4

Helpful Votes: 75

Overall rating:

2 out of 5

Verified Review

7 Night Western Caribbean (Houston Roundtrip)

Sail date: November 15, 2014

Ship: Norwegian Jewel

Cabin type: Balcony

Cabin number: 10650

Traveled as: Couple

Reviewed: 9 years ago

Review summary

The room steward was sub-par. We walked in on Embarkation day to a used wet wash cloth in the shower and an empty toilet paper roll on the floor. For 2 days after that we didn't get our trash emptied. Never any ice in the room. We went to guest services to make them aware and after apologizing they sent a bottle of wine and a plate of confections to the room free of charge. Great!~ Except the plate of confections was stale and hard as a rock. It seems the plate was sitting in the back of the fridge expired and they needed to be thrown away.

We were rained out in Belize (our snorkeling excursion was canceled by the cruise line) and in Honduras. Come to find out from the locals, we visited in "monsoon" season (their words). Apparently the kids are even out of school from early November to late January because of it.

It's my suggestion that you stay out of Belize and Hondouras in Nov-Jan to avoid all the water.

Ship experiences

Food and Dining

3 out of 5

I wasn't overly impressed with the food. It was just like Carnival's food.

Onboard Activities

5 out of 5

There was always something to do onboard.

Entertainment

5 out of 5

Loved the shows and the comedians.

Service and Staff

3 out of 5

Our room steward was awful but the rest of the staff were great!

Ship Quality

5 out of 5

The Jewel is a beautiful ship

Cabin / Stateroom

3 out of 5

These are small cabins. If you notice at the foot of the bed, 2 people cannot fit. And since the bathroom is at the front of the cabin, one has to lay on the bed to let the the other by or back out to the oposite end. I did like the size of the shower.