Norwegian Jewel Cruise Review to Caribbean - Western

Contributor Level: Purser

4-6 cruises


Helpful Votes

2 out of 5


Sail Date: March 02, 2014

Reviewed: 3 years ago

Traveled As: Large Group

Room Type: Balcony

Dining room service was slow and food was lackluster.  Went to the paid resturaunts and the entree didn't arrive for an hour and a half.  Every time I turned around it seemed that Norwegian had another charge.  By the end of the week the cruise cost almost as much as a Disney cruise with roughly half of the service quality.  Probably won't return.

Ship Quality
Food and Dining
Slow service. Boat seemed understaffed. Automatic tips are not OK.
Cabin / Stateroom
Service and Staff
Children's Programs
Splash academy was the shining star of the trip. Great staff and programs.
Onboard Activities
Destinations and Excursions
We made most of our own arrangements


Freestyle cruising really means "free range". The service and food in the dining rooms was obviously meant to push you to the pay as you go resturaunts. Then those were slow too. Splash Academy was outstanding though!

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