not satifactory w

Norwegian Jewel Cruise Review to Caribbean - Western


Contributor Level: Third Mate
Experience: 7+ cruises
Reviews: 2
Helpful Votes: 3

Overall Rating:

2.0 out of 5
7 Night Western Caribbean (New Orleans Roundtrip)
Sail Date: December 08, 2013
Ship: Norwegian Jewel
Cabin Type: Inside
Cabin Number: 4589
Traveled As: Couple
Reviewed: 3 years ago

Food was far below expectation in both  main dining rooms as well buffet.  selection was notvaried.  Service in main dining room was unacceptable.  Buffet staff was good and friendly.  Cabin was smaller than expected.  Cabin steward was great.  It seemed we were being herded toward the upcharge resturants, of which there were seven, rather than the one we see on most other lines.  Noted bed bugs in our mattress, which the housekeeping supervisor denied.  No help at guest services.  Overall not a satisfactory experience.  Will not rebook or reccomend.  

Food and Dining

1 out of 5

Onboard Activities

3 out of 5

Entertainment

3 out of 5

Children's Programs

did not paticipate

Service and Staff

3 out of 5

Ship Quality

5 out of 5

Cabin / Stateroom

1 out of 5

New Orleans, Louisiana Did not visit port

no activity
5 out of 5
5 out of 5
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