not satifactory w

Norwegian Jewel Cruise Review to Caribbean - Western

Cruises: 7+ cruises
Reviews: 2
Helpful Votes: 54

Overall rating:

2 out of 5
Norwegian Jewel

7 Night Western Caribbean (New Orleans Roundtrip)

Sail date: December 08, 2013

Ship: Norwegian Jewel

Cabin type: Inside

Cabin number: 4589

Traveled as: Couple

Reviewed: 10 years ago

Review summary

Food was far below expectation in both  main dining rooms as well buffet.  selection was notvaried.  Service in main dining room was unacceptable.  Buffet staff was good and friendly.  Cabin was smaller than expected.  Cabin steward was great.  It seemed we were being herded toward the upcharge resturants, of which there were seven, rather than the one we see on most other lines.  Noted bed bugs in our mattress, which the housekeeping supervisor denied.  No help at guest services.  Overall not a satisfactory experience.  Will not rebook or reccomend.  

Ship experiences

Food and Dining

1 out of 5

Onboard Activities

3 out of 5

Entertainment

3 out of 5

Children's Programs

did not paticipate

Service and Staff

3 out of 5

Ship Quality

5 out of 5

Cabin / Stateroom

1 out of 5

Ports of call

New Orleans, Louisiana Did not visit port

no activity

Cozumel, Mexico

5 out of 5

Belize City, Belize

5 out of 5

Coxen Hole, Roatan, Bay Islands, Honduras

5 out of 5

Costa Maya (Mahahual), Mexico

5 out of 5
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