Norwegian Jewel Cruise Review to Caribbean - Western

7+ cruises


Helpful Vote

2 out of 5

not satifactory w

Sail Date: December 08, 2013

Reviewed: 2 years ago

Traveled As: Couple

Room Type: Inside

Food was far below expectation in both  main dining rooms as well buffet.  selection was notvaried.  Service in main dining room was unacceptable.  Buffet staff was good and friendly.  Cabin was smaller than expected.  Cabin steward was great.  It seemed we were being herded toward the upcharge resturants, of which there were seven, rather than the one we see on most other lines.  Noted bed bugs in our mattress, which the housekeeping supervisor denied.  No help at guest services.  Overall not a satisfactory experience.  Will not rebook or reccomend.  

Ship Quality
Food and Dining
Cabin / Stateroom
Service and Staff
Children's Programs did not paticipate
Onboard Activities
Destinations and Excursions

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