Never Again

Item: Norwegian Jade
Rating: 4.1
Author: Cruisers1994

Norwegian Jade Cruise Review

Cruisers1994

Contributor Level: Second Mate

245 Days Till Next Cruise

Cruises: 4-6 cruises

Reviews: 4

Helpful Votes: 32

Overall rating:

4.1 out of 5

9 Night Eastern Mediterranean (Athens Roundtrip)

Sail date: March 12, 2023

Ship: Norwegian Jade

Cabin type: Suite

Cabin number: 11598

Traveled as: Large Group

Reviewed: 7 months ago

Review summary

Although our itinerary was absolutely fantastic, NCL as a company is completely inept. I will not ever cruise with them again. The flight that were included in our fare were a mess and we missed planes there and back due to too tight connections. Their insunrace declined our claim. Our friends (along with 90 other people) missed embarkation due to these terrible flights and had to hop on at the first port which was a disaster. There was no plan and no care about this situation. Without my husband advocating and putting immense pressure on NLC they would have been left higher and dry in Israel.

Embarkation

3 out of 5

There was a long wait….felt like herding cattle. Not too professional!

Ship experiences

Food and Dining

3 out of 5

Onboard Activities

3 out of 5

Entertainment

3 out of 5

Service and Staff

3 out of 5

Ship Quality

4 out of 5

Cabin / Stateroom

5 out of 5

Set up very well for a family! Loved the bathroom with separate toilet room.

Ship tip

Just don’t.

Thumbs up

Ports of call

5 out of 5

5 out of 5

5 out of 5

5 out of 5

Kusadasi (Ephesus), Turkey

5 out of 5

Piraeus (Athens), Greece

5 out of 5

Patmos, Greece

5 out of 5

Disembarkation

4 out of 5

Traveler Photos

The holding pen before boarding. Very basic.

9 Comments

Gwbigdog 7 months ago

Thanks for sharing

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natelorip 7 months ago

Thanks for sharing. NCL spells out what kind of flights they will get very well. We are booking our own flights next time to avoid the ref eye flights.

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Cruisers1994 7 months ago

Lesson learned to never let cruise companies boom your airfare. It was a very expensive lesson though. 😳😳😳

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javawoody 7 months ago

Cruise companies do cruises well they do not do airlines I always book my own air

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cruising2004 7 months ago

Even though it might be convenient to book air with your cruise, we prefer to always book ourselves. Sorry this happened to you and others.

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michelleb1127 7 months ago

Sorry that happened to you. We asked for a 2 day deviation before our cruise so we wouldn't have to worry about missing the cruise and we got to spend time in Athens.

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HeavySeas 7 months ago

Thanks for sharing

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AuntPinkie 7 months ago

Great itinerary. Appreciate your feedback. Sorry for all your issues.

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XtraviX 7 months ago

I have over 1k in FCC with NCL. After my last experience, I'm still not wanting to deal with how NCL deals with guests issues, especially when NCL is at fault. It's amazing😱

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