It was a nice cruise

Norwegian Jade Cruise Review to Caribbean - Western

Cruises: 7+ cruises
Review: 1
Helpful Votes: 15

Overall rating:

3.4 out of 5
Verified Review
Norwegian Jade

5 Night Western Caribbean (Miami Roundtrip)

Sail date: February 01, 2019

Ship: Norwegian Jade

Cabin type: Suite

Cabin number: 11616

Traveled as: Singles/Friends

Reviewed: 2 years ago

Review summary

For the price it was a good cruise. I've noticed that lately it's hit or miss on the customer service on almost all cruise lines. I've cruised NCL previously and had great customer service.


5 out of 5

Ship experiences

Food and Dining

2 out of 5
The main dining room was good, the buffet was terrible. Drinks were terribly expensive and it took forever to get a drink on deck. I did not see any servers poolside

Onboard Activities

4 out of 5
The pool was good, lots of chairs.


2 out of 5
Singers and dancers were poor, the comedian was good, the DJ on deck was probably the best.

Service and Staff

3 out of 5
The staff was not very friendly and rarely acknowledged us as we passed them. There were a few that were friendly but not many. Met Executive Chef Rodney who was phenomenal and very friendly.

Ship Quality

4 out of 5
Ship was clean and well maintained

Cabin / Stateroom

4 out of 5
The minip suite was fine, enjoyed the size of the bathroom. For the first time in 15 cruises I never saw our cabin steward. The room was always made up and cleaned just never saw him.

Ship tip

For the price, it was a good cruise.

Ports of call

Miami, Florida Did not visit port

I've been there previously

Harvest Caye, Belize

4 out of 5
Did not do an excursion, Belize was nice.

Costa Maya (Mahahual), Mexico

4 out of 5
Did the jeep tour which was OK, such a shame that the coastline is so dirty and littered with trash. I enjoyed the lunch and visit to the beach and of course the tequila tasting.


5 out of 5
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