huge disappointment

Norwegian Jade Cruise Review to Caribbean - Western

Cruises: 7+ cruises
Reviews: 6
Helpful Votes: 139

Overall rating:

4 out of 5
Verified Review
Norwegian Jade

7 Night Western Caribbean (Miami Roundtrip)

Sail date: January 25, 2019

Ship: Norwegian Jade

Cabin type: Balcony

Cabin number: 9632

Traveled as: Family (young children)

Reviewed: 5 years ago

Review summary

If we didn't have another NCL cruise booked we would never travel on NCL again. The only thing that appeals to us about NCL is the 3rd/4th person free option when sharing the same cabin, great for traveling with kids and grand kids

Embarkation

4 out of 5
ran smoothly, no issues there!

Ship experiences

Food and Dining

4 out of 5
La Cucina was a huge disappointment, will never go there again. Cagney's was the BEST, as was Teppanyaki! The drinks were very good

Onboard Activities

4 out of 5
Pool chairs were at a premium. No one was monitoring the chairs that had towels (reserved) as promised

Entertainment

4 out of 5
shows were just "okay" but did hold my interest.

Children's Programs

4 out of 5
not very much in the way of programming for my 2 year old. the "guppy" pool was really fun though

Service and Staff

3 out of 5
room steward was very attentive, however the friendliness and helpfulness of Guest Services and whoever else we asked for information or with questions were not very nice or helpful or understanding

Ship Quality

4 out of 5
it was somewhat hard to navigate

Cabin / Stateroom

4 out of 5
would have appreciated more "desk" space, ample closets though

Ship tip

it is small and not for frequent cruisers like I am (over 40 cruises, etc)

Ports of call

Costa Maya (Mahahual), Mexico

5 out of 5
LOVED it, the pool was fun, and the shops were very nice and a good assortment and not annoying shop people

Harvest Caye, Belize

5 out of 5
Had the best time there! Was in the pool the entire time, easy to get to, crystal clear water and very clean!

Great Stirrup Cay (Cruise Line Private Island), Bahamas

3 out of 5
just a beach, not a very pretty one, shops were "eh", lunch attracted a lot of flies

Disembarkation

3 out of 5
the people that carry off their own luggage should not have to wait in the same customs line as those that had to claim their luggage.
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