14 days North Atlantic cruise

Norwegian Jade Cruise Review to Transatlantic

Cruises: 4-6 cruises
Reviews: 2
Helpful Votes: 10

Overall rating:

3.5 out of 5
Norwegian Jade

13 Night Transatlantic Eastbound (Miami To Southampton)

Sail date: April 21, 2018

Ship: Norwegian Jade

Cabin type: Balcony

Cabin number: 9632

Traveled as: Couple

Reviewed: 3 years ago

Review summary

We had cruised on the Jade before; we noticed quite a difference on the employees on the ship this cruise, that did not meet our expectations of Service and not willing to go extra mile.

Embarkation

3 out of 5

Ship experiences

Food and Dining

4 out of 5

Teppanyaki

5 out of 5

Excellent food, great atmosphere very entertaining!

Jasmine Asian Restaurant

3 out of 5

Food was not as good as last trip

Grand Pacific Dining Room

4 out of 5

Good; ok servive

Garden Cafe

3 out of 5

Ok food, not the service I had experience on last cruise

Cagney's Steakhouse

5 out of 5

Amazing service & food, excellent wait staff

Atrium Bar

5 out of 5

Pleasant atmosphere, great servicr

Alizar Main Dining Room

5 out of 5

Excellent service; great food

Onboard Activities

4 out of 5

Entertainment

4 out of 5

Theater

4 out of 5

Accommodating seats, good shows; love the entertainers

Spinnaker Lounge

5 out of 5

Always entertaining, staff very attentive

Service and Staff

3 out of 5
The only ones that felt short was the staff manning the service desk; never went the estra mile to answer questions regarding ports and availability of setvices

Ship Quality

4 out of 5

Cabin / Stateroom

3 out of 5

Ports of call

Miami, Florida

4 out of 5

Ponta Delgada, Azores

5 out of 5

Brest, France

2 out of 5
We couldn’t believe that they stopped at a port that every thing was closed

Portland (Weymouth), England, Uk

3 out of 5

Le Havre (Paris), France

3 out of 5

Southampton (London), England

4 out of 5

Disembarkation

5 out of 5
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