14 days North Atlantic cruise

Item: Norwegian Jade
Rating: 3.5
Author: zonianieves

Norwegian Jade Cruise Review to Transatlantic

zonianieves

Contributor Level: Purser

Cruises: 4-6 cruises

Reviews: 2

Helpful Votes: 8

Overall rating:

3.5 out of 5

13 Night Transatlantic Eastbound (Miami To Southampton)

Sail date: April 21, 2018

Ship: Norwegian Jade

Cabin type: Balcony

Cabin number: 9632

Traveled as: Couple

Reviewed: 2 years ago

Review summary

We had cruised on the Jade before; we noticed quite a difference on the employees on the ship this cruise, that did not meet our expectations of Service and not willing to go extra mile.

Embarkation

3 out of 5

Ship experiences

Food and Dining

4 out of 5

Teppanyaki

5 out of 5

Excellent food, great atmosphere very entertaining!

Jasmine Asian Restaurant

3 out of 5

Food was not as good as last trip

Grand Pacific Dining Room

4 out of 5

Good; ok servive

Garden Cafe

3 out of 5

Ok food, not the service I had experience on last cruise

Cagney's Steakhouse

5 out of 5

Amazing service & food, excellent wait staff

Atrium Bar

5 out of 5

Pleasant atmosphere, great servicr

Alizar Main Dining Room

5 out of 5

Excellent service; great food

Onboard Activities

4 out of 5

Entertainment

4 out of 5

Theater

4 out of 5

Accommodating seats, good shows; love the entertainers

Spinnaker Lounge

5 out of 5

Always entertaining, staff very attentive

Service and Staff

3 out of 5

The only ones that felt short was the staff manning the service desk; never went the estra mile to answer questions regarding ports and availability of setvices

Ship Quality

4 out of 5

Cabin / Stateroom

3 out of 5