Clean, Comfortable and friendly cruise ship.

Norwegian Jade Cruise Review to Transatlantic

RWSchroeder

Contributor Level: Deck Hand

Cruises: 7+ cruises

Review: 1

Helpful Votes: 13

Overall rating:

4.4 out of 5

Verified Review

13 Night Transatlantic Eastbound (Miami To Southampton)

Sail date: April 21, 2018

Ship: Norwegian Jade

Cabin type: Balcony

Cabin number: GTY

Traveled as: Couple

Reviewed: 6 years ago

Review summary

The quality of the food and the menu selections were very good. The specialty restaurants were outstanding and provided the best overall service. The main dining rooms seemed to be hit or miss on the service issue. If you had the right waiter (and you didn't get much choice) the service was very good while others were less attentive and seemed like they were bored being there! The ship was very clean and comfortable and relatively easy to get around. As with the main restaurants, the bars and lounges had some service issues depending who was waiting on you. The entertainment was much better in the bar and lounge areas than the main theater. But, that is my opinion based on my personal likes. On a negative note about NCL: I signed up for the NCL program to bid on an upgraded cabin. What a joke! Don't do it! The ship had many upgrade cabins empty (only 2200 passengers with a capacity of nearly 3000) but no upgrade was offered at my bid. In addition, they did not notify me about any upgrade until 2 days before sailing. I like more advance notice than 2 days of which cabin I will be staying in. The ports of call were mixed as far as interesting. However, May 1, 2018 is an European holiday with many shops and restaurants being closed. Many people didn't realize this and had sighed up for shore excursions that day. When they announced on the ship, the day before (April 30) it was a holiday, many passengers tried to cancel their excursion, but were told they had to do it 48 hours in advance. Overall the cruise was very good, clean comfortable ship with good food and enough enthusiastic crew members to offset the ones who didn't want to be there!