Norwegian Jade Cruise Review to Caribbean - Western

Contributor Level: Purser

7+ cruises


Helpful Votes

3 out of 5

First time cruise on Norwegian.

Sail Date: February 06, 2016

Reviewed: 1 year ago

Traveled As: Couple

Room Type: Balcony

We booked our land excursions separately through .  Watch out, because Norwegian Jade arrived one hour after our stated time for our day one land excursion.  On day two, we stood in line on the ship for 1 1/2 hours to get a tender number to get off the ship at an early time, (we were numbers 9 & 10 in line).  Our land excursion that day was set for 1 3/4 hours before we disembarked from the ship.  On day three, we finally arrived 2 1/2 hours early for our land excursion.  We have been cruising for years and have always booked our land excursions through Cruises Only and have never run into this problem before.  

The ships daily buffet was not very impressive...same uninteresting food each day. The dessert part of the buffet was okay, if you wanted an ice cream cone, as the rest of the desserts weren't very plentiful for individual selection.

The staff on Norwegian Jade was very cordial and did try to help as much as they could.

We are up in the air as to booking with Norwegian in the future because we want to enjoy our cruises that we plan for our vacation each year, not to worry all the while we are on the ship cruising.


Cabin / Stateroom
Very nice except for the long narrow hallways that were hard to travel in when the carts were there cleaning rooms.
Embarkation and Disembarkation
The cruise terminal needs to be more organized for the guests as they arrive. There was much confusion noticed with the guests as to were they should go while waiting to board.
Ship Quality
The ship was kept very clean, the interior design was antiquated.
Destinations and Excursions
They were not in line with our ships port docking times.
Onboard Activities
The ones we attended were pretty good.
Children's Programs Non applicable for us.
Entertainment was good.
Service and Staff
Our stateroom attendant was great.
Food and Dining
The specialty dining was great, not the buffet.
Houston, Texas
We went to the Space Center Houston and it was very informative and well worth the time spent there. The Level 9 tour there is our recommendation if you really want a special and very knowledgable tour. It is more costly, but worth it.
Cozumel, Mexico
A jeep tour added knowledge about their country outside of the main city.
Belize City, Belize
We flew to San Pedro for the day, a much exciting addition to our cruise vacation.
Coxen Hole, Roatan, Bay Islands, Honduras
Zip lining and a private driver for the day is the way to go.


We did like the casual dress code for our cruise. Free style was a smart choice for Norwegian Jade.

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