Norwegian Jade Cruise Review to Caribbean - Western

Contributor Level: Third Mate

7+ cruises


Helpful Votes

3 out of 5

Just ok

Sail Date: December 19, 2015

Reviewed: 1 year ago

Traveled As: Large Group

Room Type: Inside

Unhappy staff meant the service was not as good as other cruises I have been on. NCL now charges $7.95 for room service. This seems high and another attempt to nickel and dime the customer. The tendering to ports was very poor. It took 2 hours in some cases and port times were not very long to begin with.

Cabin / Stateroom
Small but liked the set up.
Embarkation and Disembarkation
Ship Quality
My daughtert enjoyed her time in teen club.
Destinations and Excursions
For some reason on this ship the staff seemed uninterested in the client.
Onboard Activities
Food waqs good for the most part. The buffet is not that great. Mostly crowded and loud. Main dining room was better but needed more variety. The specialty restaurants were very good except for Brazillian Steak House. It was loud and they did not know what they were doing. Was a very negative dining experience.
Houston, Texas
Very difficult to get to port. Use Super shuttle. I Ubered out but could not get a pick up because port is very remote.
Cozumel, Mexico
Belize City, Belize
Coxen Hole, Roatan, Bay Islands, Honduras

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