Worst Experience of Our Lives

Item: Norwegian Getaway
Rating: 1.5
Author: christophercali

Norwegian Getaway Cruise Review to Bermuda

christophercali

Contributor Level: Deck Hand

Cruises: 4-6 cruises

Review: 1

Helpful Votes: 27

Overall rating:

1.5 out of 5

Verified Review

5 Night Bermuda (New York Roundtrip)

Sail date: February 01, 2023

Ship: Norwegian Getaway

Cabin number: 9784

Traveled as: Couple

Reviewed: 1 year ago

Review summary

We have been on several cruise's with other cruise lines. NCL out of NY was the absolute worst cruise we have ever been on and will NEVER go on another NCL line again.

Embarkation

1 out of 5

1.5 hours waiting on the longest line I have ever been on to get on the boat. Total pandamonium at the NY cruse terminal.

Ship experiences

Food and Dining

1 out of 5

We could never get a reservation in any of the good restaurants. We had to eat in the 'Cafeteria' most of the time. Horrid food.

Onboard Activities

2 out of 5

Used the fitness center. Not clean.

Entertainment

2 out of 5

We got into two shows. One was great the other was poor. The entertainment around the ship outside of formal shows was so bad.

Service and Staff

1 out of 5

Barely a smile anywhere.

Ship Quality

1 out of 5

No hand washing stations. We were packed on the ship.

Cabin / Stateroom

3 out of 5

Our cabin was ok. Had a balcony room. IT was tight but clean and comfortable.

Ship tip

Don't go. Every time you trun around they are charging you for more money. For example, the coffe was so bad we had to buy starbucks every day.

Thumbs up

Ports of call

New York, New York

1 out of 5

Disembarkation

1 out of 5

Chaos - very unclear instructions, huge wait lines to get off.

7 Comments

Gwbigdog 1 year ago

Oops sorry 😞 thanks

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AuntPinkie 1 year ago

Sorry this cruise didn’t meet your expectations.

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Mapcruise 1 year ago

An hour in a half lol. Before covid, it took that long.I board after the Haven during covid it took 3/4 hours to get on the ship.

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javawoody 1 year ago

Appreciate the review

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Schlinger 1 year ago

NCL was already bad last year when I cruised on the Epic. It seems to have gone down even further as far as the guest experiences go. Old style muster drill, nickel and diming, bad food, overcrowded, slow... Investors, however, seem content as NCL having let go thousands of crew increased the bottom line. I'll avoid NCL for the foreseeable future

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Ship2Shora 1 year ago

I hope the operations on NCL get back to the way they used to run pre-pandemic soon🙄

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CruzeFan 1 year ago

Lots of complaints about NCL cruises lately. Seems like they are struggling a little more than others now.

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Other reviews of this sailing

A little disappointing

Terrible mistake. Cruise was rerouted to the Bahamas with no previous notice. Travel Agent with United cruise was no help after the cruise. Just babbled on that the cruise line can change itinerary as stated in documents that we never received. ship was o

Great Cruise