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Horrible, NCL never again!

Norwegian Getaway Cruise Review to Caribbean - Western

Cruises: 7+ cruises
Review: 1
Helpful Votes: 6

Overall rating:

2.7 out of 5
Norwegian Getaway

9 Night Western Caribbean (New Orleans Roundtrip)

Sail date: February 07, 2020

Ship: Norwegian Getaway

Traveled as: Family (young children)

Reviewed: 4 years ago

Review summary

Horrible borderline nightmarish is all I can say. Customer service for NCL is by far the worst of any cruise company.

Embarkation

1 out of 5

Ship experiences

Food and Dining

2 out of 5

Onboard Activities

3 out of 5

Entertainment

3 out of 5

Children's Programs

3 out of 5

Service and Staff

2 out of 5

Ship Quality

4 out of 5

Cabin / Stateroom

1 out of 5

Ports of call

New Orleans, Louisiana

1 out of 5

Ocho Rios, Jamaica

5 out of 5

George Town, Grand Cayman

4 out of 5

Coxen Hole, Roatan, Bay Islands, Honduras

5 out of 5

Harvest Caye, Belize

1 out of 5

Costa Maya (Mahahual), Mexico

5 out of 5

Disembarkation

4 out of 5
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10 Comments

javawoody    3 years ago

What went wrong?
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bobherb    3 years ago

Never had a problem with customer relations prior to covid....I am sure they are busy and short staffed
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richmo    4 years ago

You should have booked a celebrity cruise ship. They are good.
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SandMcruisers    4 years ago

You should never ever cruise again..more room for me
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cruisereckoning    4 years ago

Sorry for your disappointment.
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70Shark    4 years ago

You bad mouthed this ship with one cruise under your belt, nothing to compare it to 🤔
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BeeKimball    4 years ago

I am understanding of a negative review but it would be helpful to future cruisers to know exactly what the issue was? What happened?
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CureDream    4 years ago

Mind elaborating on that? My father who usually sails Carnival wasn’t pleased with this particular ship either.
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DebandMarkC    4 years ago

It would be nice if you would give more information
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profile    4 years ago

Could you expand on what went wrong, please?
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