A Great way to "Getaway"

Norwegian Getaway Cruise Review to Caribbean - Western

Cruises: 7+ cruises
Reviews: 8
Helpful Votes: 86

Overall rating:

4.6 out of 5
Norwegian Getaway

7 Night Western Caribbean (New Orleans Roundtrip)

Sail date: February 23, 2020

Ship: Norwegian Getaway

Cabin type: Inside

Cabin number: 14625

Traveled as: Couple

Reviewed: 8 months ago

Review summary

We had a wonderful time, though not without some hiccups. I'd read prior to boarding that the bars onboard Getaway were understaffed, and the reports were true, some unreasonable waiting times for drinks, and some bartenders who weren't very good at taking their customers in order of request. I put it off to being overwhelmed. Many people we talked to weren't aware that reservations were required for most everything onboard. As long-time NCL cruisers, we find this only on the bigger ships. We missed several shows we wanted to see, though not the ones requiring reservations. Shows in the smaller venues (Headliners, Syd Norman's, etc) were billed as "no reservation required" when in fact the scheduling conflicted with other events, so you pretty much made a choice, you'd see one event or the other, period. The same was true with the dining venues, you even needed a reservation for complimentary restaurants, or you spent time in line waiting at the door. This is unacceptable in keeping with NCL's "Freestyle" dining. Though the line pioneered the concept, with the rest of the industry flatteringly imitating them, they've gotten away from the original concept. In other words, you can dine WHEN you want, WHERE you want, and with WHOM you want, provided you've made reservations prior to the actual meal. Stop advertising Freestyle NCL, if you're going to maintain your current practices. I'm sure the problem lies with just too many people, and trying to accomodate everybody. For our cruising dollar, we'll stay with the smaller ships if we're going to cruise with NCL.

Embarkation

4 out of 5
Easy on, easy off

Ship experiences

Food and Dining

5 out of 5
We tried Taste, Savor, the Tropicana (main dining rooms) as well as 3 speciality restaurants, all delicious

Waves Pool Bar

5 out of 5

Great Bloody Marys!

The Tropicana Room (Main Dining Room)

4 out of 5

Food good, good service. The entertainment was nice the night we ate there

The Havana Club Cigar Lounge

4 out of 5

Very quiet and effective space, though in the 30 minutes I spent there (a sea day) though bar waiters came in to pick up dirty glasses, they never offered bar service while there

Taste Restaurant

4 out of 5

Food good, service better. I don't think you should have to make reservations for a complimentary dining room.

Sugarcane Mojito Bar

4 out of 5

Always crowded, though JennieLyn in the waterfront area made it worth the visit, always smiling and friendly. One exceptional lady!

Savor Restaurant

4 out of 5

Food good, service better

O'Sheehan's Neighborhood Bar and Grille

5 out of 5

I just like O'Sheehans, the concept, the result, the food, everything. A great place to eat, drink, meet friends, just a nice shipboard space

La Cucina Italian Restaurant

4 out of 5

Very nice, though not as good as the one on Epic

Cagney's Steakhouse

5 out of 5

Consistently excellent. Best food at sea!

Onboard Activities

4 out of 5
We didn't partake much of the onboard activities, with the exception of some of the shows

Guest Services

5 out of 5

Very helpful and knowledgeable

Entertainment

5 out of 5
The entertainment, in keeping with expectations when sailing with NCL, was unforgettable, top notch. One wishes for a little better organization when it comes to making all shows available for ALL guests.

Spice H2O

3 out of 5

So many adults gathered there (avoiding the numerous kids onboard I'm guessing) we could never find a chair or lounger, barely even standing room. Too small an "adult only" area given the size of the ship, much preferred the space on Epic

Headliners Comedy Club

3 out of 5

Too small for some of the acts billed there, and always difficult if not impossible to find a seat.

Burn the Floor

5 out of 5

Great show, highly recommend it

Children's Programs

We prefer cruises without lots of children (we're senior citizens), and there were more on this trip than we anticipated. We didn't know children in New Orleans and parts of LA were given the week off for Mardi Gras

Service and Staff

5 out of 5
With the exception of the bars (all of them we encountered) being severely understaffed, the staff was excellent

Ship Quality

5 out of 5
The ship was laid out pretty well, easy to navigate, etc.

Cabin / Stateroom

5 out of 5
Was completely adequate for our needs. Bed was extremely comfortable, the ship has added space in the bathroom, allowing a much more pleasant shower experience. Our room attendant, Armel, was one of the best ever in 30+ cruises

Ship tip

Make reservations for EVERYTHING. It's one of NCL's policies on their bigger ships that doesn't apply to the smaller ones. "Freestyle" isn't really applicable when reservations are required for all shows, and with the exception of the pool deck buffet and O'Sheehans, you need reservations to guarantee yourself a seat. We encountered many fellow guests who weren't aware of this policy, and missed out on some of the entertainment, as did we.

Ports of call

New Orleans, Louisiana Did not visit port

It was Mardi Gras, we came in only to board the ship, and left the same way.

Cozumel, Mexico

5 out of 5
Cozumel is always a great place to stop. Plenty of shopping, water sports, and one of the greatest reefs on earth

Coxen Hole, Roatan, Bay Islands, Honduras

4 out of 5
Went snorkeling in West Bay, beautiful as always.

Harvest Caye, Belize

3 out of 5
NCL's private island, where any amenities commensurate with your loyalty level onboard don't apply. Though we didn't have cooperative weather, I saw no reason to even exit the ship here. Would've preferred to visit Belize City.

Costa Maya (Mahahual), Mexico Did not visit port

With 3 ships there, 1 bigger than ours (Allure OTS) and one smaller (Carnival Freedom) it was proved once again that while the ships get bigger, the ports remain the same. Thankfully NCL is supposed to have some relatively smaller ships on the way

Disembarkation

5 out of 5
We did the express walk-off, as we handled our own luggage. No problems
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