Disappointing

Norwegian Getaway Cruise Review to Caribbean - Western

Cruises: 7+ cruises
Reviews: 2
Helpful Votes: 27

Overall rating:

3.7 out of 5
Norwegian Getaway

9 Night Western Caribbean (New Orleans Roundtrip)

Sail date: November 08, 2019

Ship: Norwegian Getaway

Cabin type: Balcony

Cabin number: 13116

Traveled as: Couple

Reviewed: 2 years ago

Review summary

Several irritating things as mentioned previously but amazed that a company and a ship of so called professionals can RUN OUT OF MILK ! We started to run out of milk after we failed to dock at the Azores on the previous trans-Atlantic cruise but still had no milk after docking at Miami and New Orleans to replenish all stocks for the new cruise and still had no milk all through this cruise.

Embarkation

3 out of 5
We were back to back and there was no provision for us to get back on board ship without going to the back of the line of those checking in !!!!

Ship experiences

Food and Dining

3 out of 5
Several meals had to be sent back because the main item was uncooked and Tropicana restaurant tables were too close together the waiters were having to squeeze by whilst the Savour restaurant service was so slow it took two and a half hours on two occasions to finish our meal but Taste restaurant was very good.

Syd Norman's Pour House

5 out of 5

Great venue and entertainment but not large enough to accommodate the audience

Onboard Activities

4 out of 5
Only used pools, hot tubs and fitness centers which were good

Entertainment

5 out of 5
Burn the Floor and Million Dollar Quartet were excellent but the highlight if the cruise was the Syd Norman Band who were fantastic

Children's Programs

No children with us

Service and Staff

4 out of 5
Service average except there seemed to be a lot of new staff who did not know what they were doing and had difficulty understanding English

Ship Quality

4 out of 5
Liked design of ship except was disappointed to find that smoking still allowed in Casino and even on the rest of the ship where smoking is not allowed people were smoking but staff were not enforcing the rules

Cabin / Stateroom

4 out of 5
Cabin fine but balconies on this ship very small

Ship tip

Get into Syd Normans early if you want a seat

Ports of call

New Orleans, Louisiana

5 out of 5
Places to visit within easy walking

Falmouth, Jamaica

3 out of 5
Not very inviting outside dock gates

George Town, Grand Cayman

3 out of 5
Did a tour on a previous visit so stayed on ship

Coxen Hole, Roatan, Bay Islands, Honduras

3 out of 5
Visited previously so stayed on ship

Harvest Caye, Belize

3 out of 5
This is advertised as NCL Private Island. It is not. We have visited Stirrup Caye (another NCL private island) where food and drink are supplied like on board ship included in the price of your cruise. Harvest Caye charges for EVERYTHING but this is not mentioned on the ship. Beautiful Island spoiled by misinformation.

Costa Maya (Mahahual), Mexico

3 out of 5
Visited previously so after a brief walk around went back to ship

Disembarkation

4 out of 5
Average
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