Needless to say this was not one of our favorite cruises. Not sure whether it is Norwegians problem or the captains but we are very dissatisfied with the company
Embarkation
4 out of 5
Great
Ship experiences
Food and Dining
2 out of 5
Buffet coffee machines and drink machines not working and instructed to look for working units. As food ran out replaced slowly or not at all. Main dining worst food ever (my granddaughter could not eat favorites Mac and cheese and pizza,horrible). Not very happy with this group
Onboard Activities
3 out of 5
Mostly pools and not too bad but water was kinda cool.
Entertainment
3 out of 5
The ones we saw were great but not much variety as far as selection
Service and Staff
5 out of 5
As usual the staff was great. A few in the customer service did not understand what customer service is.
Ship Quality
4 out of 5
Poor aisle layout. Very crowded at times with no way to get around people
Cabin / Stateroom
5 out of 5
Had a problem with shower settings. Someone misaligned the faucet which made it a challenge to figure it out. Otherwise it was adequate and enjoyable. Cabin attendant was outstanding
Ship tip
This was our eleventh cruise with Norwegian and was probably the worst. Not sure if we will use them again because recent ones have not been what Norwegian used to bee them again because some of the latest were not what Norwegian used to be.
Not too impressed because it was a rainy morning and no control of lines to keep a person dry. At the airport bags were delivered before our arrival and we were dropped off in the rain to recover them them go about a hundred yards in the rain to get to the terminal where it was dry. Very poor system
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