NCL getaway cross Atlanta 10 days April 2019

Item: Norwegian Getaway
Rating: 3
Author: ksiu2

Norwegian Getaway Cruise Review to Transatlantic

ksiu2

Contributor Level: Deck Hand

Cruises: 7+ cruises

Review: 1

Helpful Votes: 45

Overall rating:

3 out of 5

Verified Review

10 Night Transatlantic Eastbound (New York To London)

Sail date: April 27, 2019

Ship: Norwegian Getaway

Cabin type: Balcony

Traveled as: Large Group

Reviewed: 5 years ago

Review summary

NCL changed our 12 night cruise to 10 nights but gave us proper credits and still able to to France and Belgium. They did good on this , otherwise, this could be my last cruise with NCL. Customer service line is very long everyday. Average waiting time was 30 minutes to one hour. Excursion staff and some other staff on ship looked tired and unhappy/unfriendly. Food was average . Buffet court was the worst. Other cruise lines offers better menu. Shuttle bus tickets to Burges ran out within an hour after the ship docked . We have to take a taxi to Burges. Going through immigration on ship was long line but picking luggage were easy . Getting a taxi to central London also was a long line . It took me about 45 minutes waiting time. Getaway, Breakaway, Escape are same style of ship.

Embarkation

4 out of 5

Ship experiences

Food and Dining

3 out of 5

Breakfast buffet same everyday but have everything. No bad Lunch buffet almost same everyday, not much of choice . Food quality was average . Dinner and desert no bad at all.

Onboard Activities

3 out of 5

Entertainment

3 out of 5

Lots of shows on this ship.

Service and Staff

3 out of 5

Ship Quality

2 out of 5

Cabin / Stateroom

3 out of 5

Bed was firm and comfortable . Carpet, bath room , couch, all old .