Not so good

Norwegian Getaway Cruise Review to Caribbean - Western

Cruises: 4-6 cruises
Review: 1
Helpful Votes: 8

Overall rating:

3.6 out of 5
Verified Review
Norwegian Getaway

7 Night Western Caribbean (Miami Roundtrip)

Sail date: January 27, 2019

Ship: Norwegian Getaway

Cabin type: Suite

Cabin number: 13788

Traveled as: Couple

Reviewed: 5 years ago

Review summary

Not happy at all with the Norwegian getaway cruise .

Embarkation

5 out of 5
Fine , fast actually

Ship experiences

Food and Dining

3 out of 5
A lot of same things , they had two restaurants with different names with the exact same menu

Onboard Activities

2 out of 5
Nothing FUN , there were so many elderly people on the cruise and I feel like they knew that so the activities catered to the older people .

Entertainment

2 out of 5

Children's Programs

No kids

Service and Staff

5 out of 5
Room attendant was great

Ship Quality

3 out of 5
I’ve seen better

Cabin / Stateroom

4 out of 5
Was ok , not what I was expecting , the location was in the middle of the boat , the suite was a regular room nothing to fancy , they make it seem fancy by putting a champagne there when you arrive but it’s a nasty house champagne . I also asked for help on how to be able to set up happy birthday decor for my husband , they never did , his bday came a and nothing was up. I felt awful ,

Ship tip

Book with carnival, way too many old people on this cruise !!!

Ports of call

Miami, Florida

3 out of 5

Coxen Hole, Roatan, Bay Islands, Honduras

5 out of 5

Harvest Caye, Belize

2 out of 5
Not a lot of choices for excursions,

Costa Maya (Mahahual), Mexico

5 out of 5

Cozumel, Mexico

5 out of 5

Disembarkation

1 out of 5
No organizations, completely JAMMED ON FLOOR 7 took 2 hours to get off ! It was pretty scary actually,
Was this review helpful? 8

5 Comments

capeman    5 years ago

Sorry to read this poor review, a big mistake people make is to not put their complaint on paper to the Hotel Director (you must be a first time traveler by the commends made on this review). The box is kept at the service desk on deck 6. He is responsible for overall operations of the ship (under the captain of course). A bad review is not a good thing for the ship as far as the company is concerned. They have to answer out these negative reviews to management during their weekly meetings. The Director will have a department supervisor insure the situation WILL BE/was rectified so you can get on with your week in a stress free mood. They want you to be happy so you can refer friends and family and come back yourself and continue to support the company with your hard earned dollars. Don't be afraid to report your incident in writing so it can be answered in a timely manor and be corrected. Better luck on your next cruise.

maer17    5 years ago

This reviewer needed the drink package. My sister was on that ship a few weeks ago and she cruise a lot. No complaints, She had a blast.

onlysail    5 years ago

Shame on you. One day you will be 'old'

Pawandgranda1    5 years ago

I loved the Getaway. It is absolutely fantastic. The shows were out of thus world. The food was great. The service fantastic. Can’t wait for another NCL cruise.

Shh813    5 years ago

All I can say is this has to be a fake review. No cruises listed for this person. The Getaway is a great ship.

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