Not using Norwegian again...

Norwegian Getaway Cruise Review to Caribbean - Western

Cruises: 2-3 cruises
Review: 1
Helpful Vote: 1

Overall rating:

3.4 out of 5
Norwegian Getaway

7 Night Western Caribbean (Miami Roundtrip)

Sail date: October 21, 2018

Ship: Norwegian Getaway

Cabin type: Balcony

Cabin number: 9122

Traveled as: Couple

Reviewed: 3 years ago

Review summary

We had high standards from Holland America and were disappointed with staff and friendliness. We will cruise a smaller ship on a different line next. Beautiful ship.


3 out of 5

Ship experiences

Food and Dining

2 out of 5

Ice Bar

3 out of 5

There is a $20 cover to the Ice Bar. We had the ultimate drink package so this was not the best place for us. I like the cold and it’s neat, but I don’t want to spend an extra $20 per person to get into a bar...

O'Sheehan's Neighborhood Bar and Grille

4 out of 5

This was weird. We went to OSheehans many times because the food is complimentary there. It is split between bar and grill. If you sit at the bar outside the restaurant area, you’re told to check in with the hostess at the restaurant for a menu first. You flag a waiter down to take your order and we had to repeatedly walk up to the bar for a drink refill ourselves. The service is slow. I ordered food and a desert. Never saw the desert and our waiter never came back to our table. If you order an alcohol drink or other than water from the restaurant the waiter has to walk over to the bar through crowds of people to get your drinks. Not pleased. Good location, poor planning/ management of bar/ grill.

Garden Café

3 out of 5

Mostly have the same food everyday except for the specialty part. They do different themes each night for specialty part of buffet. They shut down half the buffet without warning. It’s odd. Also, they do not put things in order for people to start a line properly. Like example at the salad bar, they had spinach mix, some toppings, then romaine lettuce and dressing. So if the person starting the line wanted romaine, they started where the end should be. Not a whole lot of room to sit when it’s busy.

Cagney's Steakhouse

5 out of 5

Cagneys was wonderful. Food and staff were 5 star all the way!

Onboard Activities

3 out of 5

Guest Services

1 out of 5

I have never spent more time at guest services in line or on the phone with them. They’re not patient and don’t really care about taking care of your problems here. There was always a long line. So prepare yourself if you have any issues.

Tradewinds Tax & Duty-Free

3 out of 5

Things are pretty pricey in my opinion and the selling staff is kind of pushy. Big selection from alcohol to watches/ jewelry and souvenirs.

Internet Café

2 out of 5

There are so many events held in the atrium next to the Internet cafe that people take the chair for extra seating. I was hoping I would get better WiFi when logging into my internet package. WiFi was no better in Internet cafe then in my room.

Fitness Center

3 out of 5

The fitness center is split between cardio and weights. Always packed!


4 out of 5

Card Room

2 out of 5

We went to go find a place to play chess (my husband and I).The card room is very private and somewhat hard to find by the library. They did not have a chess board. They had checkers and scrabble though. They have windows by the card tables if you’d like to pull the curtains and see out while playing.

Service and Staff

2 out of 5

Ship Quality

4 out of 5

Cabin / Stateroom

3 out of 5

Ports of call

Miami, Florida

4 out of 5

Coxen Hole, Roatan, Bay Islands, Honduras

4 out of 5

Harvest Caye, Belize

5 out of 5

Costa Maya (Mahahual), Mexico

5 out of 5

Cozumel, Mexico

5 out of 5


2 out of 5
Was this review helpful? 1

1 Comment

Leave a comment

Remember: Be polite and respectful. Our diverse community is home to members with different opinions and a broad range of cruise experiences.

Other reviews of this sailing