Didn't know if I were on the Escape, BreakAway or GetAway.. Theyre all the same

Norwegian Getaway Cruise Review to Caribbean - Western

Cruises: 7+ cruises
Review: 1
Helpful Votes: 25

Overall rating:

3.4 out of 5
Verified Review
Norwegian Getaway

7 Night Western Caribbean (Miami Roundtrip)

Sail date: October 21, 2018

Ship: Norwegian Getaway

Cabin type: Inside

Cabin number: 11603

Traveled as: Family (young children)

Reviewed: 3 years ago

Review summary

I sent the request for an embarkation wheelchair/assistance over to access desk. Yet no one was available. I had several rude staff members. 2 rude staff members at the buffet serving ice cream of all things. The guest services desk mixed up my brothers birthday celebration. Not only did they mix it up, they CHARGED HIM, instead of my sister. It took 6 days (until the last night of my cruise) for them to change the name on my room phone from C. McKenzie to B. Jackson. That is absolutely unacceptable. The only highlight of my cruise was Colin and his service at Taste. Give that man a promotion and a raise! Oh btw, I got sick on the cruise from all the cigarette smoke. good grief. casino's SHOULD NOT BE in the middle of a ship. And more than that they put the smoking area by the pool next to the kids pool. That makes no sense.

Embarkation

3 out of 5

Ship experiences

Food and Dining

4 out of 5
We ate in the Taste Dining Room every night in Colin B's section. He is excellent! He gave the best service on the ship. However the main dining room menus were MEH.. Needed just a tad bit more variety

Taste Restaurant

5 out of 5

Great. Nice atmosphere. I loved Samuel the Maitre'D. Sha Sha the Assistant Waiter and Colin our waiter

Onboard Activities

3 out of 5

Guest Services

1 out of 5

They should not call themselves services.. awful awful

Entertainment

3 out of 5

Children's Programs

4 out of 5

Service and Staff

2 out of 5

Ship Quality

2 out of 5

Cabin / Stateroom

4 out of 5

Ship tip

Small hallways, Dont go if youre allergic to cigarette smoke

Ports of call

Miami, Florida

3 out of 5

Coxen Hole, Roatan, Bay Islands, Honduras

4 out of 5

Harvest Caye, Belize

5 out of 5
I really liked the Belize experience

Costa Maya (Mahahual), Mexico

3 out of 5

Cozumel, Mexico

5 out of 5

Disembarkation

1 out of 5
Long Lines. We have Lime so we wanted to be last. However our 9:45 turned into 10:30 because the ship was backed up. Yet they kicked us out of O'Sheehans
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