Bed Bugs and No Television, Floating Super 8 Motel Room

Cruises: 2-3 cruises

Review: 1

Helpful Votes: 10

Review summary

Upon arrival we checked into our cabin and noted there was no remote for the television. After a day i received nothing. The following day I noted it again upon which I received two remotes. Trying to use the remote the television would only turn on but had no other functions so it was still useless. I noted this problem. The following day i mentioned it again that this was not working only to be told that someone had looked at it. Again, I called to note the problem they finally sent an electrician to remove the television and reboot the system. At which time it finally worked after more than half of our cruise had expired. Not sure if this is an attempt to keep guests out of their rooms and spending money elsewhere on the boat. If so, it certainly worked as I felt I spent much more than I had anticipated. To make maters worse we were bitten during our sleep, by what we feel were bed bugs, It was reported. They told us they removed all linens to include the skirt and replaced them. The also said they performed a test and it came back negative. However, I know if it tested positive they are instructed to tell us it was negative to avoid any type of chaos on the boat with other passengers becoming aware and creating panic, which I understand would be devastating. I can tell you with certainty that we were, definitely, bitten by bed bugs during our stay with Norwegian. :( Our overall experience was disappointing, certainly did not meet even a modest expectation. The room was routinely serviced by a housekeeper, however the lack of expediency on providing working electronics and the company of bed bugs I feel I would have been better served at a Super 8 motel.

Embarkation

Ship experiences

Food and Dining

Onboard Activities

Entertainment

Service and Staff

Ship Quality

Cabin / Stateroom

Ports of call

Miami, Florida

Costa Maya (Mahahual), Mexico

Harvest Caye, Belize

Coxen Hole, Roatan, Bay Islands, Honduras

Cozumel, Mexico

Disembarkation

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