Beautiful Baltic

Item: Norwegian Getaway
Rating: 4.1
Author: jessmelch229

Norwegian Getaway Cruise Review to Europe - Northern Europe

jessmelch229

Contributor Level: Deck Hand

Cruises: 2-3 cruises

Review: 1

Helpful Votes: 10

Overall rating:

4.1 out of 5

Verified Review

9 Night Baltic Capitals (Copenhagen Roundtrip)

Sail date: September 19, 2017

Ship: Norwegian Getaway

Cabin type: Inside

Cabin number: 11645

Traveled as: Large Group

Reviewed: 7 years ago

Review summary

The cruise was great overall. The Russian Ballet was NOT GOOD AT ALL! Staff blamed us (the customers) for not asking if it was anything but a high school ballet production for $135!!! WHAT!? Other than the customer service staff at the main lobby desk, this cruise was great. The high ropes course was amazing. The spa was lovely. The gym was very clean and easy to use. The ship was large and fairly easy to get around. Very good trip overall -- but staff did leave a lot to be desired.

Embarkation

5 out of 5

Ship experiences

Food and Dining

4 out of 5

Onboard Activities

4 out of 5

Entertainment

4 out of 5

The Wine Show was interesting... Very good overall!

Service and Staff

4 out of 5

Very good overall, however, staff at the customer service desks were difficult to talk to (English was not thier first language) and not at all nice. They were very short in their conversations and rude. They definitely did not put the customer first and did not appear to like their jobs very much. However, the cruise director and food/bar service staff were amazing.

Ship Quality

5 out of 5

Cabin / Stateroom

4 out of 5