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Norwegian Getaway Cruise Review to Caribbean - Western

Cruises: 7+ cruises
Review: 1
Helpful Votes: 40

Overall rating:

4 out of 5
Verified Review
Norwegian Getaway

7 Night Western Caribbean (Miami Roundtrip)

Sail date: January 08, 2017

Ship: Norwegian Getaway

Cabin type: Inside

Cabin number: 5625

Traveled as: Family (older children)

Reviewed: 7 years ago

Review summary

been on Norwegian twice once on breakaway and now getaway, iam a royal Caribbean diehard , have really enjoyed though Norwegian line both times , do like the restaurant feeling in most of the ship and food is equally as good as royal , you CAN NOT beat the unlimited drink package , not as much it seems going on in various lounges throughout the day like royal but if you like things around the pool certainly fun. not super crazy about having to book at box office any show I want to see after or before dinner but if you know this ahead of time not much of problem, few things they charge for which royal never does , but we saw the illusionary show and it had dinner included which was great , well worth the 30.00 dollars , right now I cant say there is a bigger bang for your dollar then Norwegian , the only thing I will say is their new private island harvest Caye  Belize that they developed for 5 years , we were supposedly the first to hit this resort exclusively for there boats and will most likely never book another western cruise if this is on their itinerary , they had the worst service and amateur bartenders I've ever seen , never actually got a beer after waiting 20 minutes at land shark bar , and then watched my family (5) more wait 15 more for the worst overpriced/made  drinks my daughter has ever had and she's a bartender at Dave and busters serving a 50,000 sq. ft. restaurant .I finally got so upset I went back to the ship complained how lousy the service was and that I would never again TRY and spend money on that island. I feel they lost a good 3-4 hundred dollars from my 6-person family and we all went back to the ship within 1-hour , they took my room number but never followed up , they said that these were 3rd party people , I just would of thought first time people are on your island PAYING instead of free on ship your would have knocked it out of the park , so many people that I told my story to agreed was lousy service and very expensive , think maybe they need to handle their own staff??? but besides that one island I would definitely do Norwegian again , as far as cheap cruises , this is my 3rd time booking with them and we came from the northeast and ran into major travel issues ,thank god I took trip insurance , of course after much additional cost and travel (rental cars ) etc. we got there . later I got a terrible insurance claim guy after getting back who wanted me to jump through circles to PROVE  our flight was DEFINITLY  canceled ,long story short I got so politely say upset I called cheap cruises and complained that their selling these trip policy's and their insurance company like ALL want to not pay , the people at cheap cruises HAVE been BEYOND GREAT from start of my booking to the end with this insurance problem they talked directly to them got me (real understanding)agent and hopefully all will go well in getting my extra costs reimbursed , but I will CONTINUE  to use cheap cruises without one question because there service all times I've used them has been BEYOND spot on and awesome !!!!!!

Ship experiences

Food and Dining

5 out of 5

Onboard Activities

3 out of 5

Entertainment

5 out of 5

Children's Programs

no young kids

Service and Staff

5 out of 5

Ship Quality

5 out of 5

Cabin / Stateroom

5 out of 5

Ports of call

Miami, Florida

5 out of 5

Coxen Hole, Roatan, Bay Islands, Honduras

5 out of 5

Harvest Caye, Belize

1 out of 5
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Costa Maya (Mahahual), Mexico

5 out of 5

Cozumel, Mexico

5 out of 5
ALWAYS love cosumel
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