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Norwegian Getaway Cruise Review to Caribbean - Western

Cruises: 4-6 cruises
Review: 1
Helpful Votes: 46

Overall rating:

3 out of 5
Verified Review
Norwegian Getaway

7 Night Western Caribbean (Miami Roundtrip)

Sail date: December 11, 2016

Ship: Norwegian Getaway

Cabin type: Balcony

Cabin number: 14184

Traveled as: Large Group

Reviewed: 7 years ago

Review summary

We were very surprised with the service on the Getaway ... and not in a good way. 

 

The tension between employees aboard the ship was definitely noticeable, I remember one smile the entire week.  They weren't happy and it was showing.  This was our 4th cruise aboard Norwegian and we aren't so sure we will book with the cruise line again. 

 

The all inclusive beverage package and dining packages have ruined cruising.  Servers don't work for tips anymore and therefore they have nothing to work towards.  If you want a drink (soda, water and/or alcohol), get ready to search from one end of the ship to the other for a bar (good luck finding one that isn't closed).  There were multiple times at dinner in the specialty restaurants that my glass was empty ... after asking for more water and then a Pepsi 3x's, I finally gave up.  Entertainment was subpar compared to other ships that I've been on ... if you even make the show ...  how are you supposed to make it if you can't find a clock onboard and your dinner is running over because of slow service?  Aren't you supposed to be on vacation anyway?  Who cares what time it is????

Ship experiences

Food and Dining

3 out of 5

Onboard Activities

1 out of 5

Entertainment

3 out of 5

Service and Staff

1 out of 5

Ship Quality

5 out of 5

Cabin / Stateroom

3 out of 5
Cabin could have been designed better. Bed was in way of the sliding door. Cabin needs more plug ins. Steward wasn't very personable and room wasn't cleaned regularly/thoroughly.

Ship tip

Order more than 1 drink at a time.

Ports of call

Miami, Florida

3 out of 5

Coxen Hole, Roatan, Bay Islands, Honduras

2 out of 5

Harvest Caye, Belize

1 out of 5
This man made island is beautiful, but you'll be surprised if you think you are actually visiting Belize. Harvest Caye, activities, food, etc are all owned by NCL.

Costa Maya (Mahahual), Mexico

3 out of 5

Cozumel, Mexico

3 out of 5
Mr. Sancho's was a great hangout! All inclusive and great service!
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