Last Day MIssed Our Plane Home!

Norwegian Getaway Cruise Review to Caribbean - Western

LindaStoronsky

Contributor Level: Purser

Cruises: 7+ cruises

Review: 1

Helpful Votes: 30

Overall rating:

1 out of 5

Verified Review

7 Night Western Caribbean (Miami Roundtrip)

Sail date: November 20, 2016

Ship: Norwegian Getaway

Cabin type: Balcony

Cabin number: 12770

Traveled as: Family (older children)

Reviewed: 7 years ago

Review summary

The food on this cruise was excellent.

The entertainment was good. The Salsa dancers were amazing. One male comedian kept repeating his show every day. One comedian made the audience very uncomfortable with his racial jokes. (He was African American.) If he doesn't like his audience he shouldn't work this cruiseline. Apparently he likes Carnival and kept mentioning the differences in the audiences.

I had a soda pass and the bartenders were for the most part very good waiting on me. Some cruiselines ignore their soda pass holders.

We could NOT understand the Cruise Director. Her English is atrocious.

The last day of the cruise was a mess. It took us three hours waiting in line to get off the boat. I use a cane and it was a terrible experience. We missed our plane!!!! Our original flight left at 1:30 pm. Not an unreasonable flight time. My husband and I had to fly separately. I didn't get home to NYS until 1;30 am the next day! I spent 8 hours sitting in the airports waiting for connecting flights. My husband got home at 11 pm. He got the earlier flight so he could go to work the next day. He had to pick me up at 1 am in the morning and then get up at 5 to go to work.

Never again will we take Norwegian!!! This was ridiculous. We take a family cruise once a year and this was the worst debarkation we have EVER experienced in 25 years!

Ship experiences

Food and Dining

5 out of 5

Onboard Activities

3 out of 5

Entertainment

3 out of 5

Service and Staff

5 out of 5

Ship Quality

5 out of 5

Cleaning staff was wonderful in coming late at night to clean my bathroom after my traveler's diahhrea.

Cabin / Stateroom

5 out of 5

I got the enterovirus the last night of the cruise. My diahhrea was extremely bad. The cleaning crewman came to my room 11 at night and completely cleaned my bathroom. It was GREATLY appreciated. Luckily my son is a physician and we decided I did not need to see the ship physician. Waiting in line to disembark the next morning being ill all night was a nightmare experience. We missed our flights and had to fly separately. Our flight home was for 1:30, a totally reasonable departure time. I spent 8 hours waiting between my flights due to rebooking and had to be near a bathroom the whole day. I use a cane to get around due to a spinal cord injury. This was a miserable experience.

Ship tip

I would not recommend Norwegian cruiseline. Missing our flights home was ridiculous. A 1:30 departure flight is totally reasonable. We missed it due to the mess made of the disembarkation procedure. This is the first time I have ever given a poor review to a cruise ship.

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