Norwegian Getaway Cruise Review to Caribbean - Western

Contributor Level: Purser

7+ cruises


Helpful Vote

3 out of 5

Everything costs extra

Sail Date: March 06, 2016

Reviewed: 1 year ago

Traveled As: Couple

Room Type: Inside

While being a twice yearly or so cruiser, I consider myself an above average customer. I'm not a fanatic on service and don't need much except a clean room and good itinerary. And these were good, although Ocho Rios has not "been improved" as our Captain stated. It is a mess, and I spent a lot of money on local street vendors just because they looked like they needed help. My problem was during the tour of the gym facilities, I needed a tour to tell me the steam and sauna rooms were EXTRA. It was in the "private" vip area that did not even have a daily rate. How can they charge extra for a quick steam or sauna after a workout or an island venture. Then I got sick on the 6th night. I went to the infirmary with my receipt for insurance that I purchased. They said $189 plus medicine. I said I was covered and they said great. It's $189 plus medicine. They insisted I pay before treatment and I refused, being I was covered. They told me " We give you a detailed invoice to submit to a third party carrier."  I said I would not pay and asked are they willing to let me go back out to the ship feeling this ill? They said that is their policy. I said "good luck to everyone else on board". You can't touch a door or leave a room without somebody sanitizing you but they let me leave without treatment. It is the most reckless policy I have ever seen, being a ship the week before had to return to port over a virus. It turned out I had full blown pneumonia after I got home and diagnosed upon Mondays return. I would like to know how many people may have gotten sick due to this ships $$$$ policy. 

Cabin / Stateroom
Very nice
Embarkation and Disembarkation
Ship Quality
Destinations and Excursions
Onboard Activities
Service and Staff
Food and Dining
Miami, Florida
Great Stirrup Cay (Cruiseline Private Island), Bahamas No tender service
Ocho Rios, Jamaica
No port, no amenities. Really such a low standard of living it was hard to enjoy ourselves. We drove around a bought things from people who are clearly downtrodden just so they could have a few bucks. They were great but the government clearly doesn't give a shit...
George Town, Grand Cayman
Cozumel, Mexico


Don't get sick it will cost you.

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