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Item: Norwegian Getaway
Rating: 1
Author: jj1sfga

Norwegian Getaway Cruise Review to Caribbean - Western

jj1sfga

Contributor Level: Purser

Cruises: 7+ cruises

Review: 1

Helpful Votes: 22

Overall rating:

1 out of 5

Verified Review

7 Night Western Caribbean (Miami Roundtrip)

Sail date: March 20, 2016

Ship: Norwegian Getaway

Cabin type: Inside

Cabin number: 8419, 5791

Traveled as: Family (older children)

Reviewed: 8 years ago

Review summary

From start to finish I was robbed. Paying for two balcony rooms side by side and getting two inside rooms three decks apart and on different ends of the ship with no way or anyone to take care of the problem. I was told that I could change excursion credits to on board credits, but that didn't happen. Very dissatisfied with Norwegian am the way things were handled.

Ship experiences

Food and Dining

3 out of 5

Did not like not being able to enjoy all dining experiences after paying so much for a cruise

Onboard Activities

1 out of 5

Entertainment

1 out of 5

Terable shows. International Groove was the best entertainment on board.

Service and Staff

5 out of 5

All of the wait staff in Taste and Savor were exallant Joseph and his team were great as well as Richard and his team.

Ship Quality

5 out of 5

Cabin / Stateroom

1 out of 5

Cabin was clean but not what I paid for.

Ports of call

Miami, Florida

3 out of 5

Great Stirrup Cay (Cruise Line Private Island), Bahamas

1 out of 5

Ocho Rios, Jamaica

5 out of 5

George Town, Grand Cayman

3 out of 5

Cozumel, Mexico

3 out of 5

21 Comments

Dvsdog76 8 years ago

I agree I Remeber it now!!

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tool 8 years ago

Mine too

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Dvsdog76 8 years ago

What was tiurs

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lovescrusing23 8 years ago

Funny how my comment has been removed!

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CrusinTim 8 years ago

Um, yeah...think that's pretty much what my post said.....

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Dvsdog76 8 years ago

Even a guarantee will still be a Atleast a balcony room

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Dvsdog76 8 years ago

The story is not true it's a person trying to get a rise out of people

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jonjon0221 8 years ago

Exactly! I've never heard of NCL downgrading anyone. We just sails last week and one of our inside rooms were upgraded to a balcony on the Star.

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Rollo89 8 years ago

Agree 100%

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snuggles3 8 years ago

Not one response from the original poster. This post is not even possible.

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debdobson3781 8 years ago

And did you actually reserve specific staterooms?

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msking59 8 years ago

Traveled NCL and have gotten nothing but exceptional service and treatment. Traveled with up to 12 people and not a hitch in the cruise.

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Rollo89 8 years ago

I find it hard to believe that NCL would do that. Your initial invoice should show your balcony rooms. Did you call and change things around by chance? I ALWAYS have all my documents showing exactly what i paid for.

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carmenconley 8 years ago

I am bringing my notebook of documents, phone conversations, reservations, boarding passes,etc.

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carmenconley 8 years ago

Just saying...when you spend that much money, time, etc. Spend time getting your details documented. There are resources/documentation to hold them to their word. At least then, if mistakes are made you have a paper trail of documents to give you leverage!!!

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heatherbutler 8 years ago

You didn't follow up on your reservation. We booked two adjoining rooms. I looked at the deck plans and saw that are rooms are in fact not connected. So I had to call my NCL agent and he changed it with no problem. People make mistakes it only humane nature. It's up to us since we're paying to make sure our money is being well spent.

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Dvsdog76 8 years ago

Sorry kk

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kknorr0320 8 years ago

Dvsdog, carmen, where were you guys when I questioned someone else's story and she jumped all over me?? ;)

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carmenconley 8 years ago

I had my room assigned long ago and can clearly see where it is and it is next to my friends room. I am able to tell that it is correct, I examined the decks already and printed my luggage tags with the deck color and room assignment. I do not see how this post makes sense.

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Dvsdog76 8 years ago

I find this hard to believe that they did this without asking or giving u the money back for what u paid for

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kknorr0320 8 years ago

Wow. So you called NCL and booked 2 balcony rooms and they switched it? Did they send you a confirmation with the room numbers and then when you boarded you were put somewhere else? That's insane!

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Other reviews of this sailing

Another great cruise !

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Wonderful experience