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robbed with no way to get help

Norwegian Getaway Cruise Review to Caribbean - Western

jj1sfga
Contributor Level: Purser
Experience: 7+ cruises
Review: 1
Helpful Votes: 8

Overall Rating:

1.0 out of 5
Verified Review
Norwegian Getaway
7 Night Western Caribbean (Miami Roundtrip)
Sail Date: March 20, 2016
Cabin Type: Inside
Cabin Number: 8419, 5791
Traveled As: Family (older children)
Reviewed: 1 year ago

Review Summary

From start to finish I was robbed. Paying for two balcony rooms side by side and getting  two inside rooms three decks apart and on different ends of the ship with no way or anyone to take care of the problem. I was told that I could change excursion credits to on board credits, but that didn't  happen. Very dissatisfied with Norwegian am the way things were handled. 

Ship Experiences

Food and Dining

3 out of 5
Did not like not being able to enjoy all dining experiences after paying so much for a cruise

Onboard Activities

1 out of 5

Entertainment

1 out of 5
Terable shows. International Groove was the best entertainment on board.

Service and Staff

5 out of 5
All of the wait staff in Taste and Savor were exallant Joseph and his team were great as well as Richard and his team.

Ship Quality

5 out of 5

Cabin / Stateroom

1 out of 5
Cabin was clean but not what I paid for.

Ports of Call

Miami, Florida

3 out of 5

Great Stirrup Cay (Cruiseline Private Island), Bahamas

1 out of 5

Ocho Rios, Jamaica

5 out of 5

George Town, Grand Cayman

3 out of 5

Cozumel, Mexico

3 out of 5
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