trip was amazing except...

Norwegian Getaway Cruise Review to Caribbean - Western

Experience: 7+ cruises
Review: 1
Helpful Votes: 4

Overall Rating:

4 out of 5
Verified Review
7 Night Western Caribbean (Miami Roundtrip)
Sail Date: November 29, 2015
Ship: Norwegian Getaway
Cabin Type: Inside
Cabin Number: 5700
Traveled As: Family (young children)
Reviewed: 2 years ago

The ship was amazing! Tons to do for everyone,  the food was great,  the staff could use some improvement. 1 of my biggest complaints was that we missed out on $100 in shore excursions due to not being told that the $200 credit for excursions was actually meant to be spent $50 per day. We were never told this information and we were very disappointed to find out that we couldn't use the credit towards 1 excursion and ended up missing out on using $100 of our credit and had to cancel or orginal plans. As a travel agency you should be very clear about the details in the promotions that you offer. 

Food and Dining

5 out of 5

Onboard Activities

5 out of 5


5 out of 5

Children's Programs

5 out of 5

Service and Staff

1 out of 5

Ship Quality

5 out of 5

Cabin / Stateroom

1 out of 5
This room was aweful, it's located right next to a service hallway and directly under the theater. Getting sleep was impossible with all the noise... we ended up having to move rooms due to all the noise
5 out of 5
5 out of 5
5 out of 5
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