trip was amazing except...

Norwegian Getaway Cruise Review to Caribbean - Western

Cruises: 7+ cruises
Review: 1
Helpful Votes: 16

Overall rating:

4 out of 5
Verified Review
Norwegian Getaway

7 Night Western Caribbean (Miami Roundtrip)

Sail date: November 29, 2015

Ship: Norwegian Getaway

Cabin type: Inside

Cabin number: 5700

Traveled as: Family (young children)

Reviewed: 8 years ago

Review summary

The ship was amazing! Tons to do for everyone,  the food was great,  the staff could use some improvement. 1 of my biggest complaints was that we missed out on $100 in shore excursions due to not being told that the $200 credit for excursions was actually meant to be spent $50 per day. We were never told this information and we were very disappointed to find out that we couldn't use the credit towards 1 excursion and ended up missing out on using $100 of our credit and had to cancel or orginal plans. As a travel agency you should be very clear about the details in the promotions that you offer. 

Ship experiences

Food and Dining

5 out of 5

Onboard Activities

5 out of 5

Entertainment

5 out of 5

Children's Programs

5 out of 5

Service and Staff

1 out of 5

Ship Quality

5 out of 5

Cabin / Stateroom

1 out of 5
This room was aweful, it's located right next to a service hallway and directly under the theater. Getting sleep was impossible with all the noise... we ended up having to move rooms due to all the noise

Ports of call

Miami, Florida

5 out of 5

Great Stirrup Cay (Cruise Line Private Island), Bahamas

5 out of 5

Ocho Rios, Jamaica

5 out of 5

George Town, Grand Cayman

5 out of 5

Cozumel, Mexico

5 out of 5
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