trip was amazing except...
Norwegian Getaway Cruise Review to Caribbean - Western
Sail Date: November 29, 2015
Ship: Norwegian Getaway
Cabin Type: Inside
Cabin Number: 5700
Traveled As: Family (young children)
Reviewed: 1 year ago
The ship was amazing! Tons to do for everyone, the food was great, the staff could use some improvement. 1 of my biggest complaints was that we missed out on $100 in shore excursions due to not being told that the $200 credit for excursions was actually meant to be spent $50 per day. We were never told this information and we were very disappointed to find out that we couldn't use the credit towards 1 excursion and ended up missing out on using $100 of our credit and had to cancel or orginal plans. As a travel agency you should be very clear about the details in the promotions that you offer.