Norwegian Gem Cruise Reviews - Reviews

We had a wonderful time celebrating our 30th anniversary and sharing our friends wedding. The crew could not be any more helpful. Our cabin steward greeted us with a smile no matter what time of day. The entertainment was excellent. The only caution I would give is if you like fancy drinks or coffee, ask if they are included in your package so you don't get a surprise in your bill on the last day.

I did not think the staff overall was nearly as friendly as in other cruise shops except in the dining room. We had to call repeatedly for towels, etc. The food was better than I’ve had in other cruises especially in the specialty restaurants. Not enough th time in Bar Harbor with slow process to get off the ship. Shows were not great except the comedy show was entertaining. Movies played at odd / late times and in a crowded lounge area.

Our cabin had toilet flushing problems on day 1 as did our relatives in cabin 8051. My main complaint is the entire hallway where we walked to the elevator smelled liked SEWAGE the entire trip!! It was disgusting. Towards the end of the trip, I mentioned to another person in our party that it still smelled in the hall since day 1 and their comment was " I'm getting used to it!" So repulsive. Other than that, all employees of the ship were very very friendly and took care of us very well. It was an overall nice cruise but the stench was gross. I also believe I left a purse in my cabin and I wrote in to lost and found and haven't heard anything about it. So sad about that!

Excellent crew and service. Deck 11 is horrible for cabins, pool, sundeck, children play area above and VERY noisy.

Ship and staff itself were very pleasant, off shore excursions not so much.

We had a great time on our first Norwegian Cruise. We have been on other cruises, the staff made this a great trip. We will sail with again.

Reviews I had read were both good and bad, but I didn't expiecne anything bad. We had a great time and we are planning our next one.

Overall a wonderful cruise. Ports were nice and offered something for everyone to do from hiking to whale watching to shopping. St. John's was just ok and did not offer much to do. Food was wonderful but service in specialty restaurants was sub par. Room steward was great and we will definitely be cruising NCL and the Gem again!

The NCL Gem is not one of the big new ships, but there is still plenty to do. The weather was too cold to swim so all the bars were full. We ate all dinners in the specialty restaurants. NCL should visit these ports during the summer months

Great cruise, love the staff. Would recommend to family and friends.

The room was nice and the service was good, but i felt the ship was older and there was less fun activities than other Norwegian ships i have been on. I also felt like the buffet was extremely small and limited. It was always pretty crowded.

I needed time off from my job. This cruise was great to unwind and simply enjoy.

This was our first cruise and we had a great time! The staff was amazing and provided great service to make sure we had an amazing vacation! The only thing we feel like needed improvement was the DJ, he played the same music almost every night and it got boring because we knew what he would play next.

The Gem is a small, older ship. There is no center hub. What they have is small. Entertainment was on opposite sides of the ship. Restaurants are not in one central place. Also, the pool area on the lower deck was ridiculous everyday because they had a BBQ. We were unable to put out chairs because the room was needed for the BBQ. And the smoke was out of hand. It made it very uncomfortable for us to breath.

In general the cruise was excellent. Staff and services are readily available and contribute to making the overall experience excellent.

I had amazing time can’t wait to plan another one

Even though it was a few rainy days, I still enjoyed my time on the cruise ship. Watching the shows, activities, playing in the casinos, enjoying the drinks, and having a good time with the crew members and spending time with my family was worth my while.

If you can afford the extra, take Carnival instead for the experience of being waited on while sun bathing and also for a different menu every evening in the dining hall.

Took my Mum on the Nowegian Gem to the Bahamas for her 60th birthday and it was an absolutely phenomenal experience. The quality of the food was great and delicious. The wait staff and crew members were so friendly, helpful and prompt with their services. And their bright smiles every morning made for an excellent cruise experience. I had very high expectations and Nowegian definitely exceeded all of them. Many thanks to Shane C., Ricardo L, I Gedde, I Made, Karen, Nazly and all the very amazing staff and crew members we encountered.

The attention, service, and entertainment were great. In terms of food, I wish there were more vegan options.